topic RE: X670-48x Ports - All LED went off in ExtremeSwitching (EXOS/Switch Engine)

X670-48x Ports - All LED went off

showospf — Sun, 21 Dec 2014 20:50:00 GMT

Hello all,

I currently have to X670-48x stacked with XOS 15.3.1.4 patch1-10 and recently we had an issue where most of the active LEDs went off and all ports went down at the same time. after restarting the switch, nothing changed all the ports remain down still. we had to reinsert all the SFPs (about 20) for ports to be active once more.

Is anyone aware of an issue with this model that could be causing this?

Thanks in advance.

RE: X670-48x Ports - All LED went off

Stephane_Grosj1 — Sun, 21 Dec 2014 21:49:00 GMT

Are they Extreme transceivers or third parties?

RE: X670-48x Ports - All LED went off

showospf — Sun, 21 Dec 2014 22:39:00 GMT

Hi Grosjean,

They are all Extreme transceivers.

RE: X670-48x Ports - All LED went off

PARTHIBAN_CHINN — Sun, 21 Dec 2014 23:05:00 GMT

we had this problem when upgrading from 12.6 to 15.x
Have you collected
show tech all
show log messages nvram
show debug system-dump before reboot.
why are you running 15.3.1.4patch1-10-----why cant you go to latest patch in 15.3.1.4?

RE: X670-48x Ports - All LED went off

Sumit_Tokle — Sun, 21 Dec 2014 23:44:00 GMT

Yes, You should upgrade latest patch of EXOS 15.3.1.

RE: X670-48x Ports - All LED went off

showospf — Mon, 22 Dec 2014 01:44:00 GMT

Ok thank you guys for your feedback...we will try to get the switches up to the latest patch level and hopefully avoid this happening again.