https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-configure-switch-management-access-in-nac-control-using/m-p/76960#M19516 Hi, please make sure the client is authenticated by the right authentication type.<BR />Check for special characters in the password, these can cause problems, test with a simple password.<BR /><BR />Otherwise enable diagnostics or log a case. Tue, 23 Nov 2021 10:35:53 GMT OscarK 2021-11-23T10:35:53Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-configure-switch-management-access-in-nac-control-using/m-p/76959#M19515 Hello,<BR /><BR />I'm trying to configure radius authentication in NAC and I'm getting this failure in Events. <BR /><BR />(Rejected management login to switch XX.XX.XX.XX, User: XXX, due to: pap: Cleartext password does not match "known good" password)<BR /><BR />I have followed this guide: <BR /><BR /><EM>https://extremeportal.force.com/ExtrArticleDetail?an=000099846<BR /><BR /></EM><SPAN class="VIiyi" lang="en"><SPAN class="JLqJ4b ChMk0b" data-language-for-alternatives="en" data-language-to-translate-into="es" data-phrase-index="0" data-number-of-phrases="1"><SPAN>Can you help me?</SPAN></SPAN></SPAN> Mon, 22 Nov 2021 15:56:37 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-configure-switch-management-access-in-nac-control-using/m-p/76959#M19515 javfe 2021-11-22T15:56:37Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-configure-switch-management-access-in-nac-control-using/m-p/76960#M19516 Hi, please make sure the client is authenticated by the right authentication type.<BR />Check for special characters in the password, these can cause problems, test with a simple password.<BR /><BR />Otherwise enable diagnostics or log a case. Tue, 23 Nov 2021 10:35:53 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-configure-switch-management-access-in-nac-control-using/m-p/76960#M19516 OscarK 2021-11-23T10:35:53Z