https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22587#M1962 Joshua,<BR /> <BR /> Ticket has been opened 01280151 and the required logs have been attached.<BR /> <BR /> can you look into this problem?<BR /> <BR /> Tue, 14 Feb 2017 03:03:00 GMT Bashir_Muhammad 2017-02-14T03:03:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22581#M1956 delay response to SNMP get request Tue, 14 Feb 2017 02:43:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22581#M1956 Bashir_Muhammad 2017-02-14T02:43:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22582#M1957 Hello Bashir, welcom to the Hub. Please elaborate a bit more on the issue you are facing. Are there errors in the logs? Are snmp requests coming back at all?<BR /> <BR /> Thanks<BR /> Tue, 14 Feb 2017 02:48:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22582#M1957 Hernandez__Josh 2017-02-14T02:48:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22583#M1958 Thanks Joshua, we have captured mirror traffic from source PRTG server to SNMP BD client and we can see in the mirror multiple get request from but no response from BD client. in every 3 minutes out of 10 minutes get request message appeared. how can I show you the logs?<BR /> <BR /> Tue, 14 Feb 2017 02:56:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22583#M1958 Bashir_Muhammad 2017-02-14T02:56:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22584#M1959 in every 10 minutes out of 3 minutes get request messages appeared in the mirror logs. No snmp errors to be found in show logs history. is there any timer issue between PRTG server to BD client. we are using 15.3.4.6 patch1-14, is there any software bug on this version? Tue, 14 Feb 2017 03:03:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22584#M1959 Bashir_Muhammad 2017-02-14T03:03:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22585#M1960 I will appreciate for your prompt response.<BR /> <BR /> Tue, 14 Feb 2017 03:03:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22585#M1960 Bashir_Muhammad 2017-02-14T03:03:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22586#M1961 Bashir,<BR /> <BR /> Thank you for that information. In order to progress this faster, please open a case with GTAC and attach the following information:<BR /> <BR /> - show tech<BR /> - show log messages nvram<BR /> - show management<BR /> - the packet capture<BR /> Tue, 14 Feb 2017 03:03:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22586#M1961 Hernandez__Josh 2017-02-14T03:03:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22587#M1962 Joshua,<BR /> <BR /> Ticket has been opened 01280151 and the required logs have been attached.<BR /> <BR /> can you look into this problem?<BR /> <BR /> Tue, 14 Feb 2017 03:03:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22587#M1962 Bashir_Muhammad 2017-02-14T03:03:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22588#M1963 Bashir,<BR /> <BR /> Thank you. A GTAC engineer local to your region has ownership of this case. <BR /> Tue, 14 Feb 2017 03:03:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22588#M1963 Hernandez__Josh 2017-02-14T03:03:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22589#M1964 can you pick up this case and assigned to you? Tue, 14 Feb 2017 03:03:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22589#M1964 Bashir_Muhammad 2017-02-14T03:03:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22590#M1965 whats the version of exos used on the BD client? Tue, 14 Feb 2017 03:03:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/delay-response-to-snmp-get-request/m-p/22590#M1965 Aleixo_Gomes 2017-02-14T03:03:00Z