topic Re: Some of our X440-G2 switches accessing internet in ExtremeSwitching (EXOS/Switch Engine)

Some of our X440-G2 switches accessing internet

kaare_t — Sat, 07 Nov 2020 19:49:17 GMT

Hello,

X440-G2 switches and XMC Management. For some reason some of our X440-G2 switches are trying to access the internet. I’m sure I’ve enabled some service in the affected switches, I’m just not sure what. It’s just some of our X440-G2 switches, not all.

It looks like they are trying to establish SSL connection to *.compute.amazon.*. Our firewall is currently blocking the connections.

Does anyone have a clue? I basically would like to disable the service since our switches should not acccess internet.

Re: Some of our X440-G2 switches accessing internet

Miguel-Angel_RO — Sat, 07 Nov 2020 21:21:06 GMT

Hi Kaare,

It is probably trying to join CloudIQ.

Check this to disable it: https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-add-an-EXOS-Switch-to-ExtremeCloud-IQ/

Mig

Re: Some of our X440-G2 switches accessing internet

kaare_t — Sat, 07 Nov 2020 22:47:36 GMT

Hi, and thanks! You are indeed correct. If I terminate the process ‘iqagent’ it stops trying to access the internet. However, I haven’t installed the iqagent .xmod, so I guess this came as part of an xos patch. I’m currently running 30.7.1.1-patch1-23. I would guess that the process starts again if the switch is rebooted, and I haven’t found a way to permanently disable/uninstall the iqagent.

Is there a way to permanently disable/uninstall this feature? Or maybe there will be a possibility in future xos?

Re: Some of our X440-G2 switches accessing internet

BradP — Sun, 08 Nov 2020 00:39:31 GMT

The ability to disable iqagent is coming in EXOS 31.1

Re: Some of our X440-G2 switches accessing internet

kaare_t — Sun, 08 Nov 2020 01:11:39 GMT

Thank you both.