Password recovery HELP!!!

rlmoura — Fri, 15 Mar 2024 14:21:30 GMT

Good afternoon all,

I've managed to lock myself out of a switch this afternoon and can't remember the password.

Could someone help me out with the recovery string please:

TqF8qg$.YOmzkfs6djq7WAJFDzlE0

Many thanks,

Re: Password recovery HELP!!!

Stefan_K_ — Fri, 15 Mar 2024 15:17:53 GMT

I would get in contact with GTAC. Here probably nobody can help you.

Re: Password recovery HELP!!!

Gabriel_G — Sat, 16 Mar 2024 15:58:38 GMT

You can attempt one of the methods in this article to recover the switch yourself:
https://extreme-networks.my.site.com/ExtrArticleDetail?an=000074224

Or, if you have serial console access, you can ask GTAC for assistance with a ONE TIME FAILSAFE login:
https://extreme-networks.my.site.com/ExtrArticleDetail?an=000080839

Worst case scenario, you can factory default your switch and reconfigure it. While on a console connection, depending on the platform you will see options on bootup to either boot into 'bootROM' or boot with a factory default configuration. If on a switch with a bootROM, the commands to boot with a factory default configuration are 'config none' then 'boot'.

No one at Extreme will be able to tell you the password of an account previously configured on a switch and there is no 'recovery string' mechanism for EXOS passwords.

Hope that helps!

topic Password recovery HELP!!! in ExtremeSwitching (EXOS/Switch Engine)

Password recovery HELP!!!

Re: Password recovery HELP!!!

Re: Password recovery HELP!!!