SNMP Error: Failed to open the file /etc/snmp/extr_userinfo.cfg for reading after update to 32.7.2.1

Sanktis — Tue, 04 Mar 2025 07:33:36 GMT

We hade to upgrade from 32.6.2.68 to 32.7.2.19.
The Update was working fine and we got no issues.
I Notice a Log Message during Boot
<Erro:SNMPD.Error> Error: Failed to open the file /etc/snmp/extr_userinfo.cfg for reading
Do i have to worry about that ?
SNMP V3 Seams to work fine.

SNMP CFG Output:

Slot-1 VPEX xxxxxx.7 show conf snmp

# Module snmpMaster configuration.

configure snmpv3 engine-id 03:40:88:bb:9c:82:12

configure snmpv3 add user "%ComanyUser%" engine-id 80:00:07:7c:03:40:88:bb:9c:82:12 authentication sha auth-encrypted localized-key 23:24:30:65:61:44:77:23:32:68:57:77:45:31:78:55:79:74:43:44:4c:31:13:42:67:7a:72:37:50:31:30:41:61:38:6a:52:4c:66:41:44:77:6c:53:59:37:4b:48:72:34:4a:53:67:73:3d privacy aes 128 privacy-encrypted localized-key 23:24:12:2b:51:2b:61:42:f2:31:32:61:51:39:2f:76:75:49:6b:4b:37:75:68:46:6b:48:2c:35:48:43:64:5a:79:73:72:54:2b:4f:5a:2b:72:52:45:45:4e:53:79:6b:6b:68:34:72:49:3d

configure snmpv3 add group "%ComanyGroup%" user "%ComanyUser%" sec-model usm

configure snmpv3 add group "v1v2cNotifyGroup" user "v1v2cNotifyUser1" sec-model snmpv2c

configure snmpv3 add access "%ComanyGroup%" sec-model usm sec-level priv read-view "ALL" write-view "ALL" notify-view "ALL"

configure snmpv3 add mib-view "ALL" subtree 1.0/80 type included

configure snmpv3 add community "xxx" name "xxx" user "v1v2c_rw"

configure snmpv3 add community "yyy" name "yyy" user "v1v2c_ro"

configure snmpv3 add community "v1v2cNotifyComm1" name "zzz" user "v1v2cNotifyUser1"

configure snmpv3 add target-addr "TVv3%ComanyUser%" param "TV1v3%ComanyUser%" ipaddress 10.1.1.1 transport-port 162 vr "VR-Mgmt" tag-list "TVInformTag"

configure snmpv3 target-addr "TVv3%ComanyUser%" timeout 15

configure snmpv3 target-addr "TVv3%ComanyUser%" retry 3

configure snmpv3 add target-addr "TVv3snmpuser" param "TV1v3snmpuser" ipaddress 10.1.1.1 transport-port 162 vr "VR-Mgmt" tag-list "TVInformTag"

configure snmpv3 target-addr "TVv3snmpuser" timeout 15

configure snmpv3 target-addr "TVv3snmpuser" retry 3

configure snmpv3 add target-addr "v1v2cNotifyTAddr1" param "v1v2cNotifyParam1" ipaddress 10.1.1.1 transport-port 162 vr "VR-Mgmt" tag-list "defaultNotify"

configure snmpv3 target-addr "v1v2cNotifyTAddr1" timeout 15

configure snmpv3 target-addr "v1v2cNotifyTAddr1" retry 3

configure snmpv3 add target-addr "vrdef_TVv3%ComanyUser%" param "TV1v3%ComanyUser%" ipaddress 10.1.1.1 transport-port 162 vr "VR-Default" tag-list "TVInformTag"

configure snmpv3 target-addr "vrdef_TVv3%ComanyUser%" timeout 15

configure snmpv3 target-addr "vrdef_TVv3%ComanyUser%" retry 3

configure snmpv3 add target-addr "vrdef_TVv3snmpuser" param "TV1v3snmpuser" ipaddress 10.1.1.1 transport-port 162 vr "VR-Default" tag-list "TVInformTag"

configure snmpv3 target-addr "vrdef_TVv3snmpuser" timeout 15

configure snmpv3 target-addr "vrdef_TVv3snmpuser" retry 3

configure snmpv3 add target-addr "vrdef_v1v2cNotifyTAddr1" param "v1v2cNotifyParam1" ipaddress 10.1.1.1 transport-port 162 vr "VR-Default" tag-list "defaultNotify"

configure snmpv3 target-addr "vrdef_v1v2cNotifyTAddr1" timeout 15

configure snmpv3 target-addr "vrdef_v1v2cNotifyTAddr1" retry 3

configure snmpv3 add target-params "v1v2cNotifyParam1" user "v1v2cNotifyUser1" mp-model snmpv2c sec-model snmpv2c sec-level noauth

configure snmpv3 add target-params "TV1v3snmpuser" user "snmpuser" mp-model snmpv3 sec-model usm sec-level priv

configure snmpv3 add target-params "TV1v3%ComanyUser%" user "%ComanyUser%" mp-model snmpv3 sec-model usm sec-level priv

configure snmpv3 add notify "TVInformTag" tag "TVInformTag" type inform

enable snmp access

enable snmp access snmp-v1v2c

enable snmp access snmpv3

configure snmp access-profile "mgmt-access" readwrite

Re: SNMP Error: Failed to open the file /etc/snmp/extr_userinfo.cfg for reading after update to 32.7

EqosSphere-NG — Wed, 12 Mar 2025 12:29:47 GMT

We have the same error message : "Slot-1: Error: Failed to open the file /etc/snmp/extr_userinfo.cfg for reading"

When upgrading to 33.2 :

Slot: Slot-2 * Slot-1
------------------------ ------------------------
Current State: MASTER BACKUP (Config synced)

Image Selected: primary primary
Image Booted: primary primary
Primary ver: 33.2.1.12 33.2.1.12
Secondary ver: 33.1.1.31 33.1.1.31

topic Re: SNMP Error: Failed to open the file /etc/snmp/extr_userinfo.cfg for reading after update to 32.7 in ExtremeSwitching (EXOS/Switch Engine)

SNMP Error: Failed to open the file /etc/snmp/extr_userinfo.cfg for reading after update to 32.7.2.1

Re: SNMP Error: Failed to open the file /etc/snmp/extr_userinfo.cfg for reading after update to 32.7