topic RE: x670g2 battery replacement in ExtremeSwitching (EXOS/Switch Engine)

x670g2 battery replacement

william_Leslie — Tue, 02 Oct 2018 22:11:00 GMT

what are the requirements for replacing the battery in the x6790g2? does AC power need to be applied to prevent switch from losing its configuration data?

RE: x670g2 battery replacement

Drew_C — Tue, 02 Oct 2018 22:35:00 GMT

What indication do you have that makes you believe the battery needs to be replaced?

RE: x670g2 battery replacement

william_Leslie — Tue, 02 Oct 2018 22:41:00 GMT

Just preventative maintenance. Right now battery is ok but need to understand how to replace.

RE: x670g2 battery replacement

Drew_C — Tue, 02 Oct 2018 22:41:00 GMT

The battery life should extend at least through the service life of the switch and shouldn't need to be replaced. They're typically made onto the board. If there's a problem with the battery before then, we would recommend that you RMA it.
I certainly can't recommend that you replace the battery yourself.

RE: x670g2 battery replacement

william_Leslie — Tue, 02 Oct 2018 22:41:00 GMT

thank you. that is the process we will then use.

RE: x670g2 battery replacement

Ron_Huygens — Tue, 02 Oct 2018 22:41:00 GMT

Just a side note; even if the battery is exhausted, the config will be still available on the file system.
The following symptoms will be seen after a power cycle (hard reboot):
It fails to boot with the secondary image even it is configured to reboot with the secondary image, instead it boots with the primary image.
The switch configuration becomes factory default.
When the “show switch” command is executed, the boot count is shown as 1, and the current year is shown as 1919.

If you then select the correct configuration file and reboot (soft reboot) you will be able to retrieve the configuration file and keep using the switch until the replacement is in place.