topic RE: Update firmware issue X440G2 in ExtremeSwitching (EXOS/Switch Engine)

Update firmware issue X440G2

Derek_Mayberry — Wed, 07 Jun 2017 22:17:00 GMT

I downloaded the newest firmware image that is "recommended" for this switch which is 21.1.3.7patch1-4

When I attempt to upload the firmware via tftp it connects fine and tries to start pulling the file but then I get an error.

Downloading to switch..Error:Failed to download image - Error: FILE IS NOT PROPERLY FORMATTED.

Well, the file is 21.1.3.7-patch1-4_MIB.xos I did download it originally from the extreme site as ".txt" and I just renamed its extension. Was that not correct to do? It won't upload as .txt as it doesn't see it as proper image.

RE: Update firmware issue X440G2

Patrick_Voss — Wed, 07 Jun 2017 22:22:00 GMT

Hello Derek,

That file has MIB in it. Not sure how it ended up with a .xos at the end but there should be another file to download that comes with .xos.

RE: Update firmware issue X440G2

Drew_C — Wed, 07 Jun 2017 22:24:00 GMT

Hi Derek, The MIB file is meant to be a text file - it's the MIB for use in an NMS. You need the actual

code:

summitX-21.1.3.7-patch1-4.xos

file to install it.
I'd suggest getting patch1-7 instead. The recommended releases document isn't updated to show it yet. patch1-11 should be out soon too.

RE: Update firmware issue X440G2

Tyler_Edwards — Wed, 07 Jun 2017 22:25:00 GMT

Hello Derek,

The file you downloaded was the MIB file for that version of EXOS. It does not contain the image of the firmware.

The file you want to download is summitX-21.1.3.7-patch1-4.xos . It will have the ".xos" extension originally.

Regards,

Tyler Edwards

RE: Update firmware issue X440G2

Derek_Mayberry — Thu, 08 Jun 2017 00:36:00 GMT

Thanks guys. I got the 21.1.3.7 patch 1-7 installed now and working fine.

RE: Update firmware issue X440G2

Drew_C — Thu, 08 Jun 2017 00:36:00 GMT

Welcome to The Hub, Derek! Glad we could help.