topic RE: X440-24t Temperatur Error in ExtremeSwitching (EXOS/Switch Engine)

X440-24t Temperatur Error

Lars_Dammann — Thu, 30 Oct 2014 19:54:00 GMT

Hello,

we got a strange Temperatur Problem with an X440-24t:

The switch displays two different temperatures!

Logfile:
10/30/2014 13:27:22.37 Environment warning reported. Setting Environment LED color to Amber10/30/2014 13:27:22.37 Switch: Temperature (59 C) is reaching maximum limit (60 Celsius). (X44
0-24t, P/N: 800471-00-10, S/N: 1247G-01180, Rev: 10.0)

Show Temperatur:
Field Replaceable Units Temp (C) Status Min Normal Max---------------------------------------------------------------------------
Switch : X440-24t 45.00 Normal -10 0-48 55

The Fans are Operational, but only start at 48°C (shown under "Show Temperatur").

any ideas or suggestions?

regards,

Lars

X440-24t.72 # show versionSwitch : 800471-00-10 1247G-01180 Rev 10.0 BootROM: 2.0.1.7 IMG: 15.6.1.4
PSU-1 : Internal Power Supply
PSU-2 :

Image : ExtremeXOS version 15.6.1.4 v1561b4 by release-manager
on Tue Sep 30 14:06:19 EDT 2014
BootROM : 2.0.1.7
Diagnostics : 6.3

RE: X440-24t Temperatur Error

Paul_Russo — Thu, 30 Oct 2014 20:30:00 GMT

Hello Lars.

I see you are on 15.6 which is a newer version of code. Have you seen this on other versions as well.

I would suggest opening a case as 15.6 is brand new code. I am checking internally as well.

P

RE: X440-24t Temperatur Error

PARTHIBAN_CHINN — Thu, 30 Oct 2014 20:39:00 GMT

Hey this looks to me an old bug in 15.2 has returned in 15.6
For Fan reliability it will be "switched on " only when temperature hits 46 on switch.
Actually it is not the exact room temperature but the calculation is as below
switch temperature == room temperature + 16.
So in ideal situation at 30 C [room temperature] X440 fan starts rotating.
Once it goes below 45.5 fan stops.this is for relaibility of Fan.
I see you have hardware revision of 10.
This behaviour was introduced from Rev 4.

I would suggest you to involve TAC.
Reason this might be a bug.
1.show tech all.
2.TAC engineer will need Remote access to collect
"dmesg" from shell
cat \proc\extr\fan

RE: X440-24t Temperatur Error

PARTHIBAN_CHINN — Thu, 30 Oct 2014 20:42:00 GMT

This is an old issue which was fixed.
But might have arrived again.
If you have other x440 with hardware revision >4 please check them as well.

https://community.extremenetworks.com/extreme/topics/x440_24t_10g_reporting_temperature_warnings_err...

RE: X440-24t Temperatur Error

Rachman_Ramdani — Mon, 05 Jan 2015 14:50:00 GMT

Hi All,

This issued is happened on XOS 15.4.1.3 too.

01/05/2015 14:16:49.04 Slot-1: Environment warning reported. Setting Environment LED color to Amber01/05/2015 14:16:49.03 Slot-1: Slot-1: Temperature (59 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-13, S/N: 1417N-41305, Rev: 13.0)

Slot-1 ASW-SAT-LT6-01.5 # show temperature
Field Replaceable Units Temp (C) Status Min Normal Max
---------------------------------------------------------------------------
Slot-1 : X440-24t 44.00 Normal -10 0-48 55
Slot-2 : X440-24t 0.00 Normal -10 0-48 55

When it happened on slot-2, the stacking on slot-2 become "Failed"

Slot-2 ASW-SAT-LT6-01.1 > show log01/05/2015 14:02:17.52 Slot-2: Slot-2: Temperature (60 C) above operating range (0 to 60 Celsius) (X440-24t, P/N: 800471-00-13, S/N: 1417N-40766, Rev: 13.0)
01/05/2015 13:49:17.51 Slot-2: Slot-2: Temperature (60 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-13, S/N: 1417N-40766, Rev: 13.0)
01/05/2015 13:46:07.46 Slot-2: Module in fan slot 1 is removed
01/05/2015 13:45:50.47 Slot-2: Internal Power Supply in slot 2 is disconnected.
01/05/2015 13:45:50.47 Slot-2: Internal Power Supply in slot 1 is disconnected.
01/05/2015 13:45:48.05 Slot-2: BACKUP NODE (Slot-2) DOWN
01/05/2015 13:45:47.60 Slot-1: BACKUP is NOT in SYNC
01/05/2015 13:45:47.60 Slot-1: BACKUP NODE (Slot-2) DOWN
01/05/2015 13:45:47.59 Slot-1: Slot-2 FAILED (1) OverHeat
01/05/2015 13:45:47.51 Slot-2: Node State[4] = FAIL (OverHeat)
01/05/2015 13:45:47.51 Slot-2: Slot-2 FAILED (1)
01/05/2015 13:45:47.51 Slot-2: Slot-2: Temperature (60 C) above operating range (0 to 60 Celsius) (X440-24t, P/N: 800471-00-13, S/N: 1417N-40766, Rev: 13.0)
01/05/2015 13:37:17.52 Slot-2: Environment warning reported. Setting Environment LED color to Amber
01/05/2015 13:37:17.52 Slot-2: Slot-2: Temperature (59 C) is reaching maximum limit (60 Celsius). (X440-24t, P/N: 800471-00-13, S/N: 1417N-40766, Rev: 13.0)
01/05/2015 13:32:35.49 Slot-2: Input voltage to Internal Power Supply in slot 1 is on. Output enabled.
01/05/2015 13:32:35.48 Slot-2: Internal Power Supply in slot 1 is present.
01/05/2015 13:32:20.48 Slot-2: Power usage monitoring not supported for PSU (Part name Internal Power Supply ) in slot 5
01/05/2015 13:32:20.48 Slot-2: Input voltage to Internal Power Supply in slot 2 is on. Output enabled.
01/05/2015 13:32:20.48 Slot-2: Internal Power Supply in slot 2 is present.
01/05/2015 13:32:18.20 Slot-2: Backup is in SYNC

Slot-1 ASW-SAT-LT6-01.7 # show stacking
Stack Topology is a Daisy-Chain
Active Topology is a Daisy-Chain
Node MAC Address Slot Stack State Role Flags
------------------ ---- ----------- ------- ---
00:04:96:98:3d:15 2 Active CA-
*00:04:96:98:3d:50 1 Active Master CA-
* - Indicates this node
Flags: (C) Candidate for this active topology, (A) Active Node
(O) node may be in Other active topology
Slot-1 ASW-SAT-LT6-01.8 # show stacking detail
Stacking Node 00:04:96:98:3d:15 information:
Current:
Stacking : Enabled
Role :
Priority : 50
Slot number : 2
Stack state : Active
Master capable? : Yes
Stacking protocol : Standard
License level restriction :
In active topology? : Yes
Factory MAC address : 00:04:96:98:3d:15
Stack MAC address : 02:04:96:98:3d:50
Alternate IP address :
Alternate gateway :
Stack Port 1:
State : Link down
Blocked? : No
Control path active? : No
Stack Port 2:
State : Operational
Blocked? : No
Control path active? : Yes
Configured:
Stacking : Enabled
Master capable? : Yes
Slot number : 2
Stack MAC address : 02:04:96:98:3d:50
Stacking protocol : Standard
License level restriction :

Stacking Node 00:04:96:98:3d:50 information:
Current:
Stacking : Enabled
Role : Master
Priority : 100
Slot number : 1
Stack state : Active
Master capable? : Yes
Stacking protocol : Standard
License level restriction :
In active topology? : Yes
Factory MAC address : 00:04:96:98:3d:50
Stack MAC address : 02:04:96:98:3d:50
Alternate IP address :
Alternate gateway :
Stack Port 1:
State : Operational
Blocked? : No
Control path active? : Yes
Stack Port 2:
State : Link Down
Blocked? : No
Control path active? : No
Configured:
Stacking : Enabled
Master capable? : Yes
Slot number : 1
Stack MAC address : 02:04:96:98:3d:50
Stacking protocol : Standard
License level restriction :
Slot-1 ASW-SAT-LT6-01.9 #