topic Downloading to SwitchError: Failed to download image - tftp: timeout in ExtremeSwitching (EXOS/Switch Engine)

Downloading to SwitchError: Failed to download image - tftp: timeout

Hermes_Medina — Wed, 18 Feb 2015 16:47:00 GMT

Hello, Good morning.

If I have connectivity between the switch and tftp server(tftp32), why I get that message? what Im doing wrong?

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

PARTHIBAN_CHINN — Wed, 18 Feb 2015 16:52:00 GMT

i understand you can ping the switch from the server.
could you see request coming to switch.
Sometimes it turns out to be a tftp server problem.
Two TFTP severs in the same machine cause conflict and doesnt work.
Can you try from a different machine.
can you provide access?

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

PARTHIBAN_CHINN — Wed, 18 Feb 2015 16:55:00 GMT

instead of downloading an image to the switch.
could you check if you can backup the config via TFTP.
this can help in isolating problem.
Also whats the model number of switch and exos version ur loading.

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

Hermes_Medina — Wed, 18 Feb 2015 16:58:00 GMT

Thank you I will try that 

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

Stephen_Elliot1 — Wed, 18 Feb 2015 16:58:00 GMT

don't forget to specify the default-VR if you're not using the Mgmt VR.

download image x.x.x.x vr vr-default

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

PARTHIBAN_CHINN — Wed, 18 Feb 2015 16:59:00 GMT

Tftp put/get command to backup config.

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

Alexandr_P — Wed, 18 Feb 2015 17:08:00 GMT

Hi!

First of all - you have to see ping between switch and tftp-server.
Also you can try to upgrade image through BootRom.
1) Go to BootRom
2) Connect PC with working TFTP-server to management port :
configip ipaddress gateway
{NOTE: gateway ipaddress is TFTP server}
3) Input: showip (or ping PC)
4) Input in CLI: download image
{NOTE: ipaddress - TFTP server; filename - XOS image}
5) Apply to default reset.

In this case you'l see - is tftp-server working fine.

Or other case try to reopen tftpd32.

Thank you!

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

Hermes_Medina — Wed, 18 Feb 2015 17:11:00 GMT

About your questions.

Yes, I can ping from the switch to the server.

I cant save my config file to the server neither, it said:
"Uploading test.cfg to 192.168.1.10 ... failed!
Error: Network is unreachable"

Switch model X440-48p and the exos version that Im trying to download is summitX-15.6.2.12.xos

Thank you for your time!

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

PARTHIBAN_CHINN — Wed, 18 Feb 2015 17:13:00 GMT

connect a pc directly to the mgmt port and check if it works.

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

Hermes_Medina — Wed, 18 Feb 2015 17:30:00 GMT

no it doesnt

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

Alice_Grandi — Wed, 18 Feb 2015 17:32:00 GMT

Also checking the messages in the tftp packets exchanged between the switch and the server can be very useful to help you find the problem, you can use a software like Wireshark or similar to do this...

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

Hermes_Medina — Wed, 18 Feb 2015 17:36:00 GMT

Also, my tftp server didnt receive the request from the switch.
I just used Windows tftp client (on the same laptop) to get a file from the tftp server and it works

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

PARTHIBAN_CHINN — Wed, 18 Feb 2015 17:57:00 GMT

could you try restarting tftpd process in the switch.
restart process tftpd

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

Hermes_Medina — Wed, 18 Feb 2015 17:57:00 GMT

Doesnt work 

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

Alexandr_P — Wed, 18 Feb 2015 18:08:00 GMT

Which command you use to download image?

Thank you!

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

Hermes_Medina — Wed, 18 Feb 2015 18:18:00 GMT

X440-48p.22 # download image 192.168.1.10 summitX-15.6.2.12.xos "VR-Mgmt"

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

Alexandr_P — Wed, 18 Feb 2015 18:24:00 GMT

#show vlan
#ping vr "VR-Mgmt" 192.168.1.10

what exacly message you have after
# download image 192.168.1.10 summitX-15.6.2.12.xos "VR-Mgmt"

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

Hermes_Medina — Wed, 18 Feb 2015 18:24:00 GMT

X440-48p.25 # show vlan---------------------------------------------------------------------------------------------
Name VID Protocol Addr Flags Proto Ports Virtual
Active router
/Total
---------------------------------------------------------------------------------------------
Default 1 --------------------------------T--------------- ANY 0 /48 VR-Default
Mgmt 4095 192.168.1.20 /24 ---------------------------- ANY 1 /1 VR-Mgmt
---------------------------------------------------------------------------------------------
Flags : (B) BFD Enabled, (c) 802.1ad customer VLAN, (C) EAPS Control VLAN,
(d) Dynamically created VLAN, (D) VLAN Admin Disabled,
(e) CES Configured, (E) ESRP Enabled, (f) IP Forwarding Enabled,
(F) Learning Disabled, (i) ISIS Enabled, (I) Inter-Switch Connection VLAN for MLAG,
(k) PTP Configured, (l) MPLS Enabled, (L) Loopback Enabled,
(m) IPmc Forwarding Enabled, (M) Translation Member VLAN or Subscriber VLAN,
(n) IP Multinetting Enabled, (N) Network Login VLAN, (o) OSPF Enabled,
(O) Flooding Disabled, (p) PIM Enabled, (P) EAPS protected VLAN,
(r) RIP Enabled, (R) Sub-VLAN IP Range Configured,
(s) Sub-VLAN, (S) Super-VLAN, (t) Translation VLAN or Network VLAN,
(T) Member of STP Domain, (v) VRRP Enabled, (V) VPLS Enabled, (W) VPWS Enabled,
(Z) OpenFlow Enabled

Total number of VLAN(s) : 2

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

* X440-48p.27 # ping vr "VR-Mgmt" 192.168.1.10
Ping(ICMP) 192.168.1.10: 4 packets, 8 data bytes, interval 1 second(s).
16 bytes from 192.168.1.10: icmp_seq=0 ttl=128 time=0.733 ms
16 bytes from 192.168.1.10: icmp_seq=1 ttl=128 time=9.516 ms
16 bytes from 192.168.1.10: icmp_seq=2 ttl=128 time=9.407 ms
16 bytes from 192.168.1.10: icmp_seq=3 ttl=128 time=10 ms

--- 192.168.1.10 ping statistics ---
4 packets transmitted, 4 packets received, 0% loss
round-trip min/avg/max = 0/7/10 ms

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

X440-48p.28 # download image 192.168.1.10 summitX-15.6.2.12.xos "VR-Mgmt"Note: The inactive partition (secondary) will be used for installation.
Do you want to install image after downloading? (y - yes, n - no, - cancel) Yes

Downloading to SwitchError: Failed to download image - tftp: timeout

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

Hermes_Medina — Wed, 18 Feb 2015 18:31:00 GMT

I made a new config, for management port:

configure vlan Mgmt ipaddress 192.168.1.20 255.255.255.0
#
configure iproute add default 192.168.1.10 vr VR-Mgmt

and now I can ping from the server but not backwards. In fact I cant ping to 192.168.1.10 nor 192.168.1.20 from the switch.

RE: Downloading to SwitchError: Failed to download image - tftp: timeout

Alexandr_P — Wed, 18 Feb 2015 19:13:00 GMT

1. Can you try to use another PC with tftp-server?
2. Can you try to download image through VR-Default?
3. Can you try to upgrade image through BootRom?