topic RE: How to reset the password of another admin account? in ExtremeSwitching (EXOS/Switch Engine)

How to reset the password of another admin account?

Josh_Stephens — Mon, 30 Nov 2015 21:23:00 GMT

I am trying to reset the password for another admin account on an Extreme x460-48p running IMG: 15.3.3.5

when I type
configure account It asks me for the Current user's password: however when I put in my password it says incorrect password for . So I am guessing they want me to put in the other admin accounts password but I can't as they forgot it. So my question would be do I have to delete the account in order to reset another admin's password?

RE: How to reset the password of another admin account?

Drew_C — Mon, 30 Nov 2015 21:29:00 GMT

Hi Josh,
Unless you're using RADIUS, the only way to reset a password for another user is to delete the account and re-create it.

Edit: I created an article for this - How to reset the password of another admin account in EXOS

RE: How to reset the password of another admin account?

Josh_Stephens — Mon, 30 Nov 2015 21:31:00 GMT

Thanks Drew. I thought that might be the case but just wanted clarification.

RE: How to reset the password of another admin account?

Drew_C — Mon, 30 Nov 2015 23:29:00 GMT

That's not necessary for a password reset when another admin account is known.
This is an EXOS switch - there's no reset button.

RE: How to reset the password of another admin account?

Jason_Parker — Mon, 30 Nov 2015 23:35:00 GMT

Please note that there is an opportunity for you to research by utilizing our "GTAC knowledge-base" This allows you to search:
How to, Q&A, and Solutions

It is just one click away:
https://gtacknowledge.extremenetworks.com/

Thank you for choosing Extreme Networks.
Jason

RE: How to reset the password of another admin account?

Drew_C — Mon, 30 Nov 2015 23:36:00 GMT

No worries 🙂