topic RE: New firmware recommendation, files not available on the portal in ExtremeSwitching (EXOS/Switch Engine)

New firmware recommendation, files not available on the portal

Ian_Broadway — Wed, 31 Oct 2018 19:14:00 GMT

I receive notifications when firmware recommendations are updated and having done so yesterday, it appears the version isn't actually available on the support portal yet.

Its EXOS version 21.1.5.2 patch 1-5, intended hardware is x620-16x.

can anyone tell me when it will be please?

Thanks
Ian

RE: New firmware recommendation, files not available on the portal

Bernhard_Gruenw — Wed, 31 Oct 2018 19:44:00 GMT

One way to get this file:

Support Portal Login -> Products -> Extreme Switching -> X620 -> Software & Downloads

RE: New firmware recommendation, files not available on the portal

Ronald_Dvorak — Wed, 31 Oct 2018 19:44:00 GMT

Just to doublecheck... you get patch 1-5 in the download section ?
Because I also only see 1-2.

RE: New firmware recommendation, files not available on the portal

Ian_Broadway — Wed, 31 Oct 2018 19:44:00 GMT

Yes i only see 1-2 also but the https://www.extremenetworks.com/support/compatibility-matrices/sw-release-extremexos-eos/ document states patch 1-5 is the stable release.

RE: New firmware recommendation, files not available on the portal

Ian_Broadway — Wed, 31 Oct 2018 19:46:00 GMT

Handy for next time but update isn't listed there either.

RE: New firmware recommendation, files not available on the portal

Bernhard_Gruenw — Wed, 31 Oct 2018 19:49:00 GMT

Perhaps a Problem with your account?
I would be able to download this file.

RE: New firmware recommendation, files not available on the portal

Ian_Broadway — Wed, 31 Oct 2018 19:54:00 GMT

the recommendation is only a day old, i was hoping it was just a delay in Extreme advertising it

RE: New firmware recommendation, files not available on the portal

Drew_C — Wed, 31 Oct 2018 20:07:00 GMT

I fixed it. The files weren't marked as "published."
Sorry guys!

RE: New firmware recommendation, files not available on the portal

Ian_Broadway — Wed, 31 Oct 2018 20:08:00 GMT

Brilliant thank you, can see them now.