topic RE: Error while saving configuration to the stack (X460-G2) in ExtremeSwitching (Other)

Error while saving configuration to the stack (X460-G2)

Zilmar — Wed, 15 Jun 2016 03:00:00 GMT

Hey, guys!

We're stacking four X460-G2 and while trying to save the configuration we get the following error:

Slot-1 Extreme_CAE.10 # save conf
The configuration file primary.cfg already exists.
Do you want to save configuration to primary.cfg and overwrite it? (y/N) Yes
Saving configuration on master ............... done!
Synchronizing configuration to backup ..... done!
Saving configuration on Standbys (Slots: 2,3).
................................................................................ .......................................................................................................................................
Configuration saved on Standby (Slot 2): error.
Configuration saved on Standby (Slot 3): error.
The log output is:
Slot-1 Extreme_CAE.11 # sh log
06/14/2016 21:55:47.29 Slot-1: received error packet: 3: write error
06/14/2016 21:55:43.68 Slot-1: received error packet: 3: write error

Show slot detail output is:
Slot-1 Extreme_CAE.16 # sh slot detail

Slot-1 information:
State: Operational
Download %: 100
Restart count: 0 (limit 5)
Serial number: -----
Hw Module Type: X460G2-48p-10G4
SW Version: 16.1.3.6
SW Build: 16.1.3.6
Configured Type: X460G2-48p-10G4
Ports available: 54
Recovery Mode: Reset
Node MAC: 02:04:96:9A:52:F0
Current State: MASTER
Image Selected: primary
Image Booted: primary
Primary ver: 16.1.3.6
Secondary ver: 16.1.3.6
Config Selected: primary.cfg

Slot-2 information:
State: Operational
Download %: 29
Restart count: 0 (limit 5)
Serial number: -----
Hw Module Type: X460G2-48p-10G4
SW Version: 16.1.3.6
SW Build: 16.1.3.6
Configured Type: X460G2-48p-10G4
Ports available: 54
Recovery Mode: Reset
Node MAC: 02:04:96:9A:52:F0
Current State: STANDBY
Image Selected: primary
Image Booted: primary
Primary ver: 16.1.3.6
Secondary ver: 16.1.3.6
Config Selected: primary.cfg

Slot-3 information:
State: Operational
Download %: 29
Restart count: 0 (limit 5)
Serial number: -----
Hw Module Type: X460G2-48p-10G4
SW Version: 16.1.3.6
SW Build: 16.1.3.6
Configured Type: X460G2-48p-10G4
Ports available: 54
Recovery Mode: Reset
Node MAC: 02:04:96:9A:52:F0
Current State: STANDBY
Image Selected: primary
Image Booted: primary
Primary ver: 16.1.3.6
Secondary ver: 16.1.3.6
Config Selected: primary.cfg

Slot-4 information:
State: Operational
Download %: 100
Restart count: 0 (limit 5)
Serial number: -----
Hw Module Type: X460G2-48p-10G4
SW Version: 16.1.3.6
SW Build: 16.1.3.6
Configured Type: X460G2-48p-10G4
Ports available: 54
Recovery Mode: Reset
Node MAC: 02:04:96:9A:52:F0
Current State: BACKUP (In Sync)
Image Selected: primary
Image Booted: primary
Primary ver: 16.1.3.6
Secondary ver: 16.1.3.6
Config Selected: primary.cfg

Any ideas why this is happening?

Thanks in advance!

RE: Error while saving configuration to the stack (X460-G2)

Patrick_Voss — Wed, 15 Jun 2016 03:06:00 GMT

Hello Zilmar,

Would you please provide the output from "show port stack-port rxerror"? Has the save ever worked properly or is this the first time trying?

RE: Error while saving configuration to the stack (X460-G2)

Zilmar — Wed, 15 Jun 2016 03:06:00 GMT

Hi Patrick!

The save was working when they were standalone. We just took them off the box, updated and stacked.

The output is:
Slot-1 Extreme_CAE.18 # sh ports stack-ports rxerrors no-refresh
Port Rx Error Monitor
Port Link Rx Rx Rx Rx Rx Rx Rx
State Crc Over Under Frag Jabber Align Lost
=============================================================================
1:1 A 0 0 2 0 0 0 0
1:2 A 0 0 1 0 0 0 0
2:1 A 0 0 2 0 0 0 0
2:2 A 0 0 1 0 0 0 0
3:1 A 0 0 1 0 0 0 0
3:2 A 0 0 1 0 0 0 0
4:1 A 0 0 1 0 0 0 0
4:2 A 0 0 3 0 0 0 0
================================================================================
Link State: A-Active, R-Ready, NP-Port Not Present L-Loopback
Slot-1 Extreme_CAE.19 #

RE: Error while saving configuration to the stack (X460-G2)

Patrick_Voss — Wed, 15 Jun 2016 03:17:00 GMT

Try to synchronize those slots using the command below:

"synchronize stacking slot 2"
"synchronize stacking slot 3"

Then reboot both of them. If you see any errors while executing these commands please share.

RE: Error while saving configuration to the stack (X460-G2)

Zilmar — Wed, 15 Jun 2016 03:28:00 GMT

There were no errros running those commands, but I got the same errors when trying to save the configuration.

RE: Error while saving configuration to the stack (X460-G2)

André_Herkenrat — Wed, 15 Jun 2016 10:36:00 GMT

So, please open a case with our TAC. This is a better place to work on this topic.