topic RE: End of life for Ridgeline in ExtremeSwitching (Other)

End of life for Ridgeline

treese — Wed, 13 Aug 2014 00:17:00 GMT

I'm not finding EOL for Extreme gear.

Thank you,

RE: End of life for Ridgeline

Paul_Russo — Wed, 13 Aug 2014 19:24:00 GMT

Hey Ted

Are you asking for when Ridgeline is EOL? It goes end of sale June 2015 End of Engineering is currently slated for June 2016.

Does that help?

P

RE: End of life for Ridgeline

treese — Tue, 03 Feb 2015 02:20:00 GMT

Thank you, where is the EOL software kept? Having trouble navigating the website.

RE: End of life for Ridgeline

Paul_Russo — Tue, 03 Feb 2015 03:12:00 GMT

Hey Ted

Ridgeline is not End of Sale yet. You can download a demo version at xkit.extremenetworks.com

P

RE: End of life for Ridgeline

treese — Tue, 03 Feb 2015 03:28:00 GMT

I know this title says Ridgeline but I'm looking for EOL for XOS images. Do you know where this is located?

RE: End of life for Ridgeline

Paul_Russo — Tue, 03 Feb 2015 04:14:00 GMT

ok Sorry for the confusion. All XOS that is currently supported and not end of Engineering are located on the esupport page.

P

RE: End of life for Ridgeline

treese — Tue, 03 Feb 2015 04:50:00 GMT

yup, not showing up for me. I've used it there before but not today.

RE: End of life for Ridgeline

Paul_Russo — Tue, 03 Feb 2015 04:54:00 GMT

Hey Ted what version of code are you looking for?

P

RE: End of life for Ridgeline

treese — Tue, 03 Feb 2015 04:57:00 GMT

We upgraded to 15.3.2.11 at some point last year and I believe TAC told us to move it down to 15.3.1.4 patch 1-36 which was the latest at the time. I'm was just confirming the EOL of 15.3.2.11 is no longer supported.

I appreciate your help, seems like simple EOL or EOS documents on the site is hard to locate.

Thank you

RE: End of life for Ridgeline

Paul_Russo — Tue, 03 Feb 2015 05:17:00 GMT

Hey Ted

When I log in to the support portal and go to xos and select 15.3 as an example I do see 15.3.2.11 on the site so it looks as though it is still supported.

You should see it at the bottom. It will list out all of the versions of code.

Does that help?

P

RE: End of life for Ridgeline

treese — Tue, 03 Feb 2015 05:27:00 GMT

I have this email:

From: Perry, Dorian
Sent: Thursday, June 05, 2014 4:02 PM
To: 'Ted Reese'
Subject: RE: SR4-4652377181:COSERV:VRRP Connectivity

Hi Ted,

bd8800-15.3.2.11.xos was discontinued after patch1-2, however 15.3.1.4 bugs continue to be fixed. 15.3.1.4-patch1-36 is a actually a newer release and currently our most stable version.

Regards,

Dorian Perry

Technical Support Engineer/ Extreme Networks

But when I try to find this case in your TAC its no longer there. Did something change?

RE: End of life for Ridgeline

Paul_Russo — Tue, 03 Feb 2015 05:30:00 GMT

Hey Ted that is strange I have an email into GTAC management and will let you know what I get back.

Sorry for the confusion.

P

RE: End of life for Ridgeline

treese — Tue, 03 Feb 2015 05:33:00 GMT

Thank you, and we upgraded our infrastructure pertaining to this info. Its not that big of deal but do like to know what software is EOL and EOS with ease of finding it.

Ted

RE: End of life for Ridgeline

Drew_C — Tue, 03 Feb 2015 21:35:00 GMT

I see what you're saying Ted - the Software EoL dates are missing from the new EoL page on the new site.
Try this link. Meanwhile, I'm trying to get updated information and an updated guide posted to our website.

RE: End of life for Ridgeline

treese — Tue, 03 Feb 2015 21:52:00 GMT

I appreciate it guys. Thank you, and it looks like we've got some time before our next upgrade.

Ted