topic Re: SR2324P switch manual HiveAgent update in ExtremeSwitching (Other)

SR2324P switch manual HiveAgent update

Oleschik — Wed, 30 Dec 2020 08:28:47 GMT

Hello,

I am having issues with one of my Aerohive switches - SR2324P. Since it has not been used for quite a long time its HiveAgent version is outdated 1.1.25.0, which makes it unrecognisable for the ExtremeCloud IQ. I would like to update it manually, but cannot find the file needed. Would it be possible to receive a link so that I can download HiveAgent version 1.1.29.0 or higher, or ideally if the file was sent via email. Thank you very much

Kind regards

Olesia

Re: SR2324P switch manual HiveAgent update

SamPirok — Thu, 31 Dec 2020 01:25:59 GMT

Hi Olesia, I can help you with this too as soon as we can get your email sorted out, my last message to the email you are registered with failed. If you want to share the best email address to use here, or email me at community@extremenetworks.com, I can get you the files you need.

Re: SR2324P switch manual HiveAgent update

Oleschik — Thu, 31 Dec 2020 02:03:33 GMT

Hi Sam, thank you very much for such a quick reply, yes my email is oleschik@bigmir.net. It would be great if you could send both HiveAgent version 1.1.29.0 or higher for SR2324P switch and also the latest firmware for Aerohive AP370. Thank you very much

Best regards

Olesia

Re: SR2324P switch manual HiveAgent update

SamPirok — Thu, 31 Dec 2020 02:41:45 GMT

I’ve sent an email to you now at that address, please let me know if you don’t receive it.

Re: SR2324P switch manual HiveAgent update

Oleschik — Thu, 31 Dec 2020 03:30:33 GMT

Hi Sam,

it is strange but for some reason nothing arrived. Probably the issue is my mailbox provider. Would you be able to resend it to my backup address kuzma.olessia@gmail.com? Thank you so much

Re: SR2324P switch manual HiveAgent update

SamPirok — Thu, 31 Dec 2020 03:45:41 GMT

Thanks for the back up address, I’ve sent an email to that address now. Please let me know if you don’t see it soon.

Re: SR2324P switch manual HiveAgent update

Oleschik — Thu, 31 Dec 2020 04:09:10 GMT

Dear Sam,

email with files received! Thank you so much for resolving my issue!

Have a great day!

Best regards

Olesia

Re: SR2324P switch manual HiveAgent update

rluna — Fri, 19 Mar 2021 03:34:35 GMT

Hi, Can you share hiveagent 1.1.29 files ? my email es rluna@imbanaco.com.co

Thanks a lot

Re: SR2324P switch manual HiveAgent update

SamPirok — Mon, 22 Mar 2021 23:57:14 GMT

Hi @rluna, thank you for providing your email address, I’ve sent instructions on how to get your HiveAgent file to you directly. Please let me know if I can help with anything else, and my apologies for the slow response here.

Re: SR2324P switch manual HiveAgent update

bkopacz — Fri, 09 Apr 2021 08:03:20 GMT

HI there,

Would it be possible to get the hiveagent 1.1.29 files as well? I need to update a SR2208P switch that appears to be running old agent. bkopacz@gmail.com

I’ll add that I tried to SFTP into sftp://dellsupport.aerohive.com but it was not working.

Thank you much,

Brian Kopacz

Re: SR2324P switch manual HiveAgent update

SamPirok — Fri, 09 Apr 2021 20:05:08 GMT

Hi Brian, I’ve emailed you directly with instructions on how to get that file. Please let me know if I can help with anything else.

Re: SR2324P switch manual HiveAgent update

NateParks_ — Fri, 28 May 2021 00:36:56 GMT

@Sam Pirok any chance you can help me out? i need to update my SR2324P as well to attempt to get it connected to XIQ. Email NParks@carouselindustries.com

Thanks In advance !

Re: SR2324P switch manual HiveAgent update

SamPirok — Fri, 28 May 2021 03:04:39 GMT

Hi @NateParks_ , thanks for the mention, I’ve just emailed you those instructions now. Please let me know if I can help with anything else!

Re: SR2324P switch manual HiveAgent update

Qaz72 — Thu, 22 Jul 2021 20:19:14 GMT

Hi can someone please share the files?

Funny thing is, the download section allows you to download and img.s file to update the switchfirmware, but if you want to upload it (tftp) it gives an error saying it expects an .stk file, and i cannot find this fileformat

edwin.boesten (at) gmail.com

Re: SR2324P switch manual HiveAgent update

mharris — Tue, 10 Aug 2021 05:41:55 GMT

I also need the firmware file if anyone can provide it, and despite searching I can’t seem to find it. Any help would be appreciated, thanks!

matt (at) elekharris.com

Re: SR2324P switch manual HiveAgent update

SamPirok — Wed, 11 Aug 2021 00:24:29 GMT

Hi @mharris, thanks for reaching out. I’ve emailed you those instructions now, please let me know if I can assist with anything else!

Re: SR2324P switch manual HiveAgent update

Singhaam — Mon, 01 Aug 2022 00:01:09 GMT

Hi there,

i am having the similar issue with switch SR2208P.
we bought it a new and it was in the ware house for long time. i am configuring it today but its not connecting to cloudiq.

current agent version is 1.0.2

thanks
Amrinder

Re: SR2324P switch manual HiveAgent update

tranantech_hcm — Wed, 23 Aug 2023 06:32:02 GMT

i also have the same problem, can you send me HiveAgent version 1.1.29.0 or higher , and a guide to update it, thanks