topic 2024 received a 503 Service Unavailable error. in ExtremeSwitching (Other)

2024 received a 503 Service Unavailable error.

linniao — Tue, 24 Aug 2021 00:40:51 GMT

HI every one

Attempted to log on aerohive sr2024 Switch today via web browser and received a 503 Service Unavailable error.

the switch is barely utilized.

Please adivse.

thanks very much -

Re: 2024 received a 503 Service Unavailable error.

SamPirok — Tue, 24 Aug 2021 02:06:16 GMT

Hi, what firmware version are you currently using for this switch?

Re: 2024 received a 503 Service Unavailable error.

linniao — Wed, 25 Aug 2021 00:06:48 GMT

Hi The current firmware version is Version: HiveOS 6.1r1 release build1261
Build time: Mon Jun 24 15:05:01 UTC 2013
Build cookie: 20130624-0989
Platform: SR2024
Bootloader ver: v0.0.1.12
TPM ver: v1.2.35.8

Re: 2024 received a 503 Service Unavailable error.

SamPirok — Wed, 25 Aug 2021 20:45:57 GMT

Thank you for letting me know, I’ve just sent you an email with instructions on how to get the firmware files you’ll need and a guide that reviews how to update the switch firmware via CLI. Please let me know if I can help with anything else!

Re: 2024 received a 503 Service Unavailable error.

yoddel_hickory — Tue, 01 Nov 2022 17:03:35 GMT

Hello, I have the same issue for a SR2148P switch, an I also get the information on how to upgrade the firmware? It is currently running HiveOS 6.5r11 build-216370. Thabk you!