topic Re: Legacy D2G124-12P Password recovery doesn't work in ExtremeSwitching (Other)

Legacy D2G124-12P Password recovery doesn't work

Frank_Murray — Fri, 08 Jan 2021 08:13:29 GMT

Need to recover the admin password. Following this:

Procedure

1. Locate the pinhole in the rear side of the switch
2. Hold down the button for at least 5 seconds
3. Login to the switch using any of the default usernames with a blank password (Default usernames: admin / rw / ro)

I’m on the console port. I know the reset button is working because on the CLI I see:

% Password Reset button has been pressed

I’ve tried admin, rw and ro with blank passwords, still getting

% User:admin failed login from console

Is there a different procedure?

Thanks

Re: Legacy D2G124-12P Password recovery doesn't work

SamPirok — Sat, 09 Jan 2021 00:09:52 GMT

Looks like you’re following the right procedure here, I’d recommend opening a technical support case so our engineers can dig into this with you.

Re: Legacy D2G124-12P Password recovery doesn't work

Frank_Murray — Tue, 02 Feb 2021 03:04:39 GMT

I contacted GTAC- I guess this is pretty common and requires an RMA.

Thanks