topic 2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016 in ExtremeSwitching (Other)

2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016

Ken_Thomas — Tue, 01 Mar 2016 20:59:00 GMT

Here are the new articles that were published February 21 - February 27, 2016 in GTAC Knowledge:

Sunday, February 21, 2016:
NAC Captive portal not redirecting to configured URL

Monday, February 22, 2016:
X440 Stack dual mastership
Problem on vlan/vman after removing port from vman
Network connectivty issues after LAG member port disabled between Securestack switches
EOS - Enabling loop protect caused uplink port to stop forwarding traffic
How to recover a D2 when locked out of admin account over time
How do I find the maximum amount of flows my Purview/Analytics system supports?
Will a 'Series 1" option module work in a 140/180-Class S-Series I/O Module or Fabric Module?
S-Series Route-Map to Redirect Traffic to Next Hop based on ToS Value Failing
Identifi Wireless v8 Domain Licensing is no longer Available on the Extranet
What are firewall considerations when installing NetSight on Window OS?
Is it possible to change the port number for SNMP trap (UDP 162) on NetSight?
X460-G2 10G port will not establish a connection with the Cisco 4402 wireless controller

Tuesday, February 23, 2016:
Stack ports will not link up when configuring stacking-support between a VIM4-40G4x-and-V80-module
Registering a Warranty for an Extreme Networks product
Can NAC limit the number of concurrent sessions per user
EXOS Firmware Download Failed in Ridgeline
Observing Kernel Error message on X460G2 with VIM-2Q causing "Bad Checksum lane" error during boot up
i2C-1 EEPROM related error message "Transceiver is not present on this port"
EXOS | Unable to delete port from vlan after deleting fdbentry when lock-learning is enabled
EXOS Error: ACL install operation failed - filter hardware full for vlan *, port 48

Wednesday, February 24, 2016:
Ubiquiti UniFi UAP-AC-Lite and UAP-AC-LR will not power up when plugged into PoE switch
How To Download an Image to a EXOS stack Using IPv6?
RADIUS Authorization not working due to Windows Active Directory account restrictions
Telnet connection problem: Exceeded task timeout of 10000ms waiting for prompt
S-Series: Blade resets with error - <0>Dune[3.dTcmTask]FE600 2 detects unrecoverable errors (0x0000000f)
Strange larger numerical output in csv export of IdentiFi Guest Accounts
Inventory Manager configuration backup fails with a 'SNMP Error = No Access ' message
NAC removing end systems from static groups
S-Series error when trying to configure tunnel (GRE / VxLAN): No tunnel license configured.

Thursday, February 25, 2016:
Ten Gig Port Showing Low Alarm in Command show Port transceiver tg.x.y
What PoE standards are needed to power up the AP39xx?
What do the values mean in a 'show node'?
enable stacking-support command does not exist for X450-G2
Redeemed an EOS-based License but cannot Locate the needed Activation Key
Which C5-Series SecureStack has 10GB SFP+ Support?
Where do I find the power cord specifications for EXOS switches?
Why do I see pibAddPortCPUFilter messages in the EXOS switch logs?
How do I configure EXOS switches for LLDP

Friday, February 26, 2016:
S-Series blade showing as unknown or in a boot loop with red CPU LED - Errors in console: Retransmission failure on link
Cannot Add Another Physical Interface Mapping to Wireless Controller

Saturday, February 27, 2016:
How to prevent topology change impact on routed vlans

RE: 2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016

Curtis_Parish1 — Tue, 01 Mar 2016 23:54:00 GMT

Referring to
Will a 'Series 1" option module work in a 140/180-Class S-Series I/O Module or Fabric Module?

Never heard of cards referred to as Series 1 and Series 2. They are normally referred to as Type 1 and Type 2 A Type 1 card can be installed in a 140/180 class blade.

See page 1-1

https://extranet.extremenetworks.com/downloads/Pages/dms.ashx?download=fc5c20d1-746f-432e-bb95-12cde...

RE: 2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016

Ryan_Mathews — Tue, 01 Mar 2016 23:54:00 GMT

Thanks for feedback Curtis. Appreciate you helping us improve this article.

RE: 2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016

Ken_Thomas — Thu, 03 Mar 2016 21:47:00 GMT

Thanks Curtis, I will ask one of the gtac engineers to review your feedback on this article

RE: 2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016

Straw__Glyn — Thu, 03 Mar 2016 22:36:00 GMT

Hi Curtis,

I checked the document and you are right. The option modules are normally referred to as Type 1 rather than series 1 used there. For the sake of consistency i will change that document to be in line with normal terminology

RE: 2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016

Curtis_Parish1 — Thu, 03 Mar 2016 22:36:00 GMT

That is good but the article itself is still incorrect. A Type 1 card can be used in a 140/180 class blade.

See page 1-1

https://extranet.extremenetworks.com/downloads/Pages/dms.ashx?download=fc5c20d1-746f-432e-bb95-12cde...

RE: 2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016

Curtis_Parish1 — Thu, 03 Mar 2016 22:36:00 GMT

RE: 2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016

Straw__Glyn — Thu, 03 Mar 2016 22:36:00 GMT

Hi Curtis,

I thought you were just raising an issue about the terminology.I will correct the article and check back with the case owner that it was created from. This article only covers one specific situation so i think there is a good evolution case here for an article that covers all scenarios. I will work on getting such an article created as well.

Best Regards
Glyn

RE: 2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016

Curtis_Parish1 — Thu, 03 Mar 2016 22:36:00 GMT

Unfortunately many cases are being generalized for knowledge base articles so much that they either become unhelpful or wrong. In this case even the specific case described is wrong according to extreme documentation. In practice we have at least one Type1 card running in a 140 or 180 class blade.

RE: 2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016

Straw__Glyn — Thu, 03 Mar 2016 22:36:00 GMT

I see what has happened in this case. It is not as simplistic as type 1 or type 2 modules. There are earlier versions of some modules that require a specific serial number range to be compatible with later blades. I will get an article created that covers the scenarios fully.

RE: 2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016

Straw__Glyn — Thu, 03 Mar 2016 22:36:00 GMT

Hi Curtis,

Firstly, thanks for bringing to our attention the need for evolve content to clearly explain all the different option modules, types and compatibility. I have written an article that i think will be helpful. I think the origianl article that you highlighted was correct but i agree that it could have been clearer since there is some distinction of terms needed. Please take a look at the article below and let me know what you think to it. I hope it is a good central reference for all thing option module and has links out to other articles where appropriate.

https://gtacknowledge.extremenetworks.com/articles/How_To/Ensuring-S-Series-Option-Module-Compatibil...

RE: 2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016

Curtis_Parish1 — Thu, 03 Mar 2016 22:36:00 GMT

Thank you! That is a much better and informative article. I am much less confused about series, types, revisions, etc. I know GTAC is writing these in their "spare time" between calls so they do not have the time to do the level of research and writing it took to generate your article. If I may make a suggestion, move the note at the bottom about the series 1 serial numbers up to the Series 1 section.

RE: 2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016

Straw__Glyn — Thu, 03 Mar 2016 22:36:00 GMT

So i just did a few minor edtis, moved the series 1 serial number section as i agree it works better up there and added a section on how to determine type from part number as well. I also just wanted to let you know that there is a feedback section at the bottom of each article that you can use to communicate with us on specific articles, good or bad , we need to hear both. These are closely monitored and actioned.

Thanks
Glyn

RE: 2016-02-29: New GTAC Knowledge Articles February 21 - February 27, 2016

Ken_Thomas — Thu, 03 Mar 2016 23:08:00 GMT

Thanks Glyn !