Unable to reset ERS3526 to default

MaherChoufani — Wed, 14 Aug 2019 15:07:35 GMT

Hello,

I have 4 switches ERS 3526 T. I am trying to reset them to default.
I am performing the below:

During the power on self test press ctrl-c
Press “i” to Initialize config/log flash
Press “y” to erase
Press “a” to run Agent code or Press r to reset (I tried both)

But it is not working and I need to have access to them since I lost the passwords.
When coming up the same config (with unknown passwords) remain.
What can I do?

Re: Unable to reset ERS3526 to default

Dilraj_Singh_Kh — Thu, 15 Aug 2019 07:17:07 GMT

Hi Maher,

Defaulting the device will not help. We need to generate Backdoor Password for it.

Obtain MAC address of impacted switch or base unit of impacted stack and open up a GTAC case to get the backdoor passwords generated.

DILRAJ

topic Unable to reset ERS3526 to default in ExtremeSwitching (VSP/Fabric Engine)

Unable to reset ERS3526 to default

Re: Unable to reset ERS3526 to default