topic Re: VSP 7400 Password Reset in ExtremeSwitching (VSP/Fabric Engine)

VSP 7400 Password Reset

Alfy — Mon, 05 Oct 2020 20:36:12 GMT

Hello everyone,

to perform a PoC we have received a VSP 7400-48Y (VOSS 8.1.5.0). The device was already used for PoC at other customers. Unfortunately the password was not reset, so we have no management access.
How can the password be reset with such a device?

Re: VSP 7400 Password Reset

EXTR_Paul — Mon, 05 Oct 2020 21:08:57 GMT

The last time I checked you can only recover the RWA password with assistance from GTAC.

I would open a ticket with GTAC until you get a better answer.

Re: VSP 7400 Password Reset

Dilraj_Singh_Kh — Tue, 06 Oct 2020 19:03:40 GMT

Yes. A case needs to be opened with GTAC to reset the password.

Re: VSP 7400 Password Reset

Alfy — Wed, 07 Oct 2020 01:34:54 GMT

Hello everyone,

thank you for your answers. Extreme managed to find out the password set by the other customer and reset the device.