topic Re: Error: 120306:Missing or invalid ship from state province code in ExtremeWireless (IQE)

Error: 120306:Missing or invalid ship from state province code

Thayyib — Mon, 28 Sep 2026 14:57:15 GMT

what is this error when generating waybill to return RMA?

Error: 120306:Missing or invalid ship from state province code

Re: Error: 120306:Missing or invalid ship from state province code

Nithisha — Tue, 29 Sep 2026 10:06:19 GMT

Hi Thayyib,

Please use 2 letter abbreviation code for state/province to generate a return waybill from the support portal.

Re: Error: 120306:Missing or invalid ship from state province code

monika532lara — Wed, 30 Sep 2026 05:58:02 GMT

This error typically occurs when the sender's (origin) state or province field is either left blank, spelled out fully instead of using the required two-letter ISO abbreviation (e.g., writing "California" instead of "CA"), or contains formatting characters mismatched with the carrier's system.
To fix it, go to your shipping platform's sender profile or carrier integration settings, ensure the state/province code for the "Ship From" address uses the correct standard abbreviation, and try generating the RMA waybill again.