topic Looking for AP230 6.1r6 and 6.4r1 firmware images in ExtremeWireless (IQE)

Looking for AP230 6.1r6 and 6.4r1 firmware images

DanG — Sun, 02 Jan 2022 23:30:20 GMT

I have some older AP230's that won't connect to ExtremeCloudIQ. The event description says "The AP_230 with MAC address XXXX firmware upgraded from 6.1.5.0 to 6.4r1 is not supported. Please manually upgrade the device firmware to 6.1r6, and then reconnect." Can someone please send me the instructions for downloading 6.1r6 and 6.4r1 firmware for the AP230?

Re: Looking for AP230 6.1r6 and 6.4r1 firmware images

SamPirok — Mon, 03 Jan 2022 19:45:10 GMT

Hi Dan, thanks for reaching out. I've emailed you directly with instructions on how to get the firmware files you'll need for the AP 230. Just in general, devices using firmware versions older than 6.1r6, need to go to 6.1r6, and then 6.2r1. After that, you can update to any later version directly. Also, devices need to be using 6.5r3 or later in order for ExtremeCloud IQ to manage them. Just some things to keep in mind. Please let me know if I can help with anything else!

Re: Looking for AP230 6.1r6 and 6.4r1 firmware images

DanG — Tue, 11 Jan 2022 04:33:38 GMT

Thank you Sam for sending the firmware images I needed.

Re: Looking for AP230 6.1r6 and 6.4r1 firmware images

tsharpe12 — Sat, 30 Mar 2024 23:49:40 GMT

I'm having same problem can you send me the same email?