topic Factory reset AP410C in ExtremeWireless (IQE)

Factory reset AP410C

Kermit67 — Fri, 19 Feb 2021 23:11:49 GMT

Hi,

Due to a configuration error since ExtremeCloud IQ my AP410C no longer communicates.

How do I restore the factory configuration ?

I tried to press the button for 10s but it gives nothing

Nicolas

Christoph_S — Fri, 19 Feb 2021 23:46:14 GMT

Hello Nicolas,

Here are the 3 methods for resetting the AP:

When you press the reset button, do you see LED light turn off at around the 7-10 second mark?

I hope this helps,

Kermit67 — Fri, 19 Feb 2021 23:54:20 GMT

No light stay orange all the time...

Christoph_S — Sat, 20 Feb 2021 00:10:45 GMT

Please SSH or console into the AP and try doing it via CLI per instructions and if this does not work then the AP may need to be RMA’d.

Thank you,

Chris