topic Re: Old AP230 running 6.1r5 trying to upgrade, error in ExtremeWireless (IQE)

Old AP230 running 6.1r5 trying to upgrade, error

Angel_E_ — Tue, 09 Mar 2021 05:06:27 GMT

Hello,

I see this question asked multiple times. I have an AP230, fresh out of the box but with an old fimware on it. Everytime to try to upload a firmware through the Web interface or via TFTP, I get the following errors:

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AH-136480#save image tftp://10.1.211.54:AP230-6.5r12.img.S
Do you really want to update image?(Y/N)y
mode set to octet
Connected to 10.1.211.54 (10.1.211.54), port 69
getting from 10.1.211.54:AP230-6.5r12.img.S [octet]
Received bytes: 27930 KB
Received 28600792 bytes in 177.6 seconds [1288230 bit/s]
System successfully tftp 10.1.211.54 server. rc=0(0)
Image platform type error!
The format of image is incorrect!
ERROR: Save image failed!

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I’ve tried 6.5r12, 6.5r3… and nothing seems to be accepted. The Extreme Cloud interface says I should upgrade to at least 6.1r6, but I can’t find that anywhere on the download site.

Currently running:

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Version: HiveOS 6.1r5 release build1696
Build time: Thu Mar 27 02:45:26 UTC 2014
Build cookie: 20140326-2453
Platform: AP230
Bootloader ver: v0.0.2.21
TPM ver: v1.2.37.17

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How can I move forward with this. I literally just had to do the same thing with another AP about a week ago. That one I had been able to TFTP 6.5r3 up to it, and then stagger through the rest of the updates successfully. I have already tried hard-resetting this additional device at least once.

Help would be appreciated, thank you!

~Angel

Re: Old AP230 running 6.1r5 trying to upgrade, error

SamPirok — Tue, 09 Mar 2021 23:25:12 GMT

Hi Angel, I’ve emailed you directly with instructions on how to find the firmware files you need. With devices on firmware versions older than 6.1r6, we need to go to 6.1r6 first, then 6.2r1. After that you can jump to any later firmware version. Hope that helps!

Re: Old AP230 running 6.1r5 trying to upgrade, error

Angel_E_ — Tue, 09 Mar 2021 23:27:52 GMT

Thank you for the information.

I’ll begin the firmware updates soon, and let you know how it goes.

Kind regards,

~Angel

Re: Old AP230 running 6.1r5 trying to upgrade, error

Angel_E_ — Wed, 10 Mar 2021 00:34:00 GMT

Hello again,

Just updating my previous note, with your instructions I have successfully upgraded the firmware on the older AP230 to v10.x, and are now happily managed by the Extreme cloud.

I would like to note that, while I was able to use a web/http interface to implement the 6.1r6 FW update successfully, the subsequent updates needed to be completed via SSH & TFTP. After the initial update, I received ‘ERR_SSL_VERSION_OR_CIPHER_MISMATCH’ errors trying to connect via the web interface. No amount of tinkering with SSL security settings in my various browsers allowed me to proceed using that method.

Regardless, the problem is resolved, and I’ve handed the instructions to the rest of my team as we move forward with phasing out the rest of our AP330s.

Thank you,

~Angel

Re: Old AP230 running 6.1r5 trying to upgrade, error

SamD — Tue, 20 Apr 2021 04:44:55 GMT

@Sam Pirok Is there any chance you could send me those firmware files as well? I have an AP230 on 6.1r5 and am having the same issue trying to upgrade it to a newer version.

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Sam Doran

Re: Old AP230 running 6.1r5 trying to upgrade, error

SamPirok — Tue, 20 Apr 2021 20:19:11 GMT

Hi Sam, absolutely, I’ve emailed you the instructions on how to get the firmware files you’ll need just now. Please let me know if I can clarify anything!

Re: Old AP230 running 6.1r5 trying to upgrade, error

SamD — Tue, 20 Apr 2021 20:57:50 GMT

Thanks! I got your email and I’ll try updating.

Re: Old AP230 running 6.1r5 trying to upgrade, error

SamD — Wed, 21 Apr 2021 20:41:34 GMT

I was able to update successfully using the provided firmware. Now happily running HiveOS 10.0. Thank you so much!

Re: Old AP230 running 6.1r5 trying to upgrade, error

burlims — Mon, 23 Aug 2021 21:12:23 GMT

Anyway I could get those files also?

Re: Old AP230 running 6.1r5 trying to upgrade, error

SamPirok — Tue, 24 Aug 2021 02:00:44 GMT

Hi @burlims, I’ve emailed you just now with those instructions as well. Please let me know if I can clarify anything!

Re: Old AP230 running 6.1r5 trying to upgrade, error

DanG — Tue, 09 Nov 2021 07:38:12 GMT

Could I please get those files also? I have an AP230 running 6.1r5 that I would really like to update.

Re: Old AP230 running 6.1r5 trying to upgrade, error

DanG — Sat, 20 Nov 2021 03:01:15 GMT

Hello? Can someone please help me get the 6.1r6 and 6.2r1 firmware downloads for an AP230?

Re: Old AP230 running 6.1r5 trying to upgrade, error

leonel_S — Tue, 13 Sep 2022 11:11:18 GMT

Hello,

After a RMA we received an AP with version 6.1R5. i would like to have version6.1r6 first, then 6.2r1 for step upgrade

i can't find them to my portal account can you please share the firmware with me

thanks

Re: Old AP230 running 6.1r5 trying to upgrade, error

Com4service — Fri, 26 May 2023 12:58:08 GMT

Hi Sam, i'm having trouble upgrading my AP230 (with currently AP230-6.1r5.golden.img.S) to a new firmware so i can connect it by cloud.. Can you send me the nessesary documents and firmware?

Re: Old AP230 running 6.1r5 trying to upgrade, error

greg_matyola — Mon, 22 Sep 2025 17:28:35 GMT

Sam:

I'm also in need of the two "step-up" firmware images for some access points I'm onboarding onto my instance!

-- Greg