topic Apple IOS with Band Steering load groups in ExtremeWireless (General)

Apple IOS with Band Steering load groups

Andre_Brits_Kan — Mon, 26 May 2014 15:46:00 GMT

We recently upgraded our v2110 controller to the new Extreme V9.01.
Since the upgrade no IOS version 7 devices could connect.
We have a load group configured with band steering enbaled.
In the Ap logs I can see that the device tries to connect to the 2.4ghz radio but then get rejected so that it could move to the 5ghz radio.

The IOS devices can connect only when I disable band steering.
All other devices/Operating systems (Andriod and Windows) works fine with band steering enabled.

Any ideas?

Regards

RE: Apple IOS with Band Steering load groups

Doug — Tue, 27 May 2014 21:36:00 GMT

Andre,

Can you open a ticket with the GTAC so we can try and replicate this issue? If you log in to the Extranet you can open a ticket on line. https://extranet.enterasys.com/Pages/default.aspx

Make sure you generate a tech support file from the controller on "logs" so we can review the configuration you currently have setup and attach it to the case ticket.

Thanks,

Doug

RE: Apple IOS with Band Steering load groups

Luis_Mendes — Tue, 27 May 2014 21:36:00 GMT

Hi

I have the same problem with IOS7.1, Any correction or reported problem??