topic RE: HP Chromebooks cannot connect at 5.0n in ExtremeWireless (General)

HP Chromebooks cannot connect at 5.0n

JohnC3 — Tue, 13 Jan 2015 21:43:00 GMT

I upgraded my C25 to version 9.15.02.0009 and am having a new issue with HP Chromebooks on AP3825i AP's. A particular device will appear associated with an AP in the Mobile Clients section of the website with a 5.0n connection but are not able to get to the network. If I Disassociate the device from the controller's web interface, the Chromebook immediately connects at 2.4n and I can get onto the network.

RE: HP Chromebooks cannot connect at 5.0n

Doug — Wed, 14 Jan 2015 00:52:00 GMT

John, do you have N-strict mode setup on the 5ghz radio?

RE: HP Chromebooks cannot connect at 5.0n

JohnC3 — Thu, 15 Jan 2015 01:31:00 GMT

No, b/g/n on that radio.

RE: HP Chromebooks cannot connect at 5.0n

Doug — Thu, 15 Jan 2015 01:35:00 GMT

John,

Can you confirm what the 5ghz radio is configured for? That is the 2.4 side. If you would like to troubleshoot this out of the forum please feel free to contact me directly dhyde@extremenetworks.com.

Thanks,

Doug