https://community.extremenetworks.com/t5/extremewireless-general/recovering-ap3610-quot-ktrapmonitor-process-cap-is-missing-fatal/m-p/38576#M2119 Hello,<BR /> <BR /> it seems that for some of my AP3610 accesspoints the upgrade failed from V8 to V9. So for now they repeatedly boot over and over. I actually don´t see them at the switchport anymore. Luckily I can connect to the serial port (see attached console output)<BR /> <BR /> Does anyone know how I can recovering them? e.g. Is there a recovery image for accesspoints?<BR /> <BR /> Best Regards,<BR /> Michael<BR /> <BR /> That one did it:<BR /> <BR /> To Reset IdentiFi Wireless APs to Factory Default Settings:<BR /> 1. Switch off, and then switch on the IdentiFi Wireless AP. The IdentiFi Wireless AP reboots.<BR /> 2. Switch off, and then switch on the IdentiFi Wireless AP during the vulnerable time interval.<BR /> Refer to the Wireless AP’s LED pattern to determine the vulnerable period. For more<BR /> information, see the Extreme Networks IdentiFi Wireless Software User Guide.<BR /> 3. Repeat Step 2 two more times.<BR /> When the IdentiFi Wireless AP reboots for the fourth time, after having its power supply<BR /> interrupted three consecutive times, it restores its factory default settings. The IdentiFi<BR /> Wireless AP then reboots again to put the default settings into effect.<BR /> <BR /> Wed, 03 Sep 2014 16:59:00 GMT Michael 2014-09-03T16:59:00Z https://community.extremenetworks.com/t5/extremewireless-general/recovering-ap3610-quot-ktrapmonitor-process-cap-is-missing-fatal/m-p/38576#M2119 Hello,<BR /> <BR /> it seems that for some of my AP3610 accesspoints the upgrade failed from V8 to V9. So for now they repeatedly boot over and over. I actually don´t see them at the switchport anymore. Luckily I can connect to the serial port (see attached console output)<BR /> <BR /> Does anyone know how I can recovering them? e.g. Is there a recovery image for accesspoints?<BR /> <BR /> Best Regards,<BR /> Michael<BR /> <BR /> That one did it:<BR /> <BR /> To Reset IdentiFi Wireless APs to Factory Default Settings:<BR /> 1. Switch off, and then switch on the IdentiFi Wireless AP. The IdentiFi Wireless AP reboots.<BR /> 2. Switch off, and then switch on the IdentiFi Wireless AP during the vulnerable time interval.<BR /> Refer to the Wireless AP’s LED pattern to determine the vulnerable period. For more<BR /> information, see the Extreme Networks IdentiFi Wireless Software User Guide.<BR /> 3. Repeat Step 2 two more times.<BR /> When the IdentiFi Wireless AP reboots for the fourth time, after having its power supply<BR /> interrupted three consecutive times, it restores its factory default settings. The IdentiFi<BR /> Wireless AP then reboots again to put the default settings into effect.<BR /> <BR /> Wed, 03 Sep 2014 16:59:00 GMT https://community.extremenetworks.com/t5/extremewireless-general/recovering-ap3610-quot-ktrapmonitor-process-cap-is-missing-fatal/m-p/38576#M2119 Michael 2014-09-03T16:59:00Z https://community.extremenetworks.com/t5/extremewireless-general/recovering-ap3610-quot-ktrapmonitor-process-cap-is-missing-fatal/m-p/38577#M2120 Please contact support and we will setup a remote session to try and fix these for you. <BR /> <BR /> <A href="http://support.extremenetworks.com/" target="_blank" rel="nofollow noreferrer noopener">http://support.extremenetworks.com/</A><BR /> <BR /> Wed, 03 Sep 2014 18:00:00 GMT https://community.extremenetworks.com/t5/extremewireless-general/recovering-ap3610-quot-ktrapmonitor-process-cap-is-missing-fatal/m-p/38577#M2120 Doug 2014-09-03T18:00:00Z