topic Re: Aerohive HiveManager Flash EOL in ExtremeWireless (General)

Aerohive HiveManager Flash EOL

chris_foster — Mon, 25 Jan 2021 12:32:49 GMT

Flash has now become EOL since start of the year. I notice that some parts of HiveManager contains Flash. When do we expect to have a resolution to this? As currently we are using mms.cfg config workaround to be able to view the parts of Hivemanager that contains Flash.

This has been previously asked here:

Re: Aerohive HiveManager Flash EOL

SamPirok — Mon, 25 Jan 2021 23:30:41 GMT

Hi Chris, I can look in to this for you, but it would help to know what pages in the HiveManager you are referring to specifically?

Re: Aerohive HiveManager Flash EOL

chris_foster — Tue, 26 Jan 2021 05:01:38 GMT

There are 2 pages that I have discovered so far (have redacted the id’s in the url’s) which are part of the monitor section of Hivemanager:

These are:

Monitor > Devices > (Access Point Device Name) > Device Monitoring
System at a Glance

https://hm-aus-xxx.aerohive.com/hm/hiveApMonitor.action?operation=hiveApDetails&id=xxxxxxxx

Monitor > Clients > (Client MAC Address) > Client Monitor
Statistics Details

https://hm-aus-xxx.aerohive.com/hm/clientMonitor.action?operation=showDetail&id=xxxxxxxx&enrolledClientMacAddress=xxxxxxxxxxxx&listType=wireless

Re: Aerohive HiveManager Flash EOL

SamPirok — Thu, 28 Jan 2021 04:45:00 GMT

Thank you for those pages, I was able to confirm that we are working on a fix for those pages but I wasn’t able to get an ETA for those fixes. I’ll keep an eye out for more news on this, please feel free to check in with me here any time and I’ll update you on where we stand with this.

Re: Aerohive HiveManager Flash EOL

chris_foster — Tue, 30 Mar 2021 07:32:15 GMT

@Sam Pirok Has there been any ETAupdate to this yet?

Re: Aerohive HiveManager Flash EOL

SamPirok — Wed, 31 Mar 2021 00:37:27 GMT

Hi Chris, thanks for your patience, I spoke with the team that’s working on this and unfortunately we don’t have an ETA yet, but they are still working on this. Please feel free to check in with me any time and I’ll check back in with the team to see where we are at with this project.

Re: Aerohive HiveManager Flash EOL

allan_libby — Thu, 27 May 2021 23:17:31 GMT

Any update on this? I read a help article on your site saying “HiveManager works fine without Flash so we won’t update it” which is false.

I am trying to diagnose Wi-Fi issues at a remote site with HiveManager and I cannot see any information about the APs other than they are connected to HiveManager.

Is there any other way to get connection and performance information on the APs without HiveManager?

Thank you.

Re: Aerohive HiveManager Flash EOL

SamPirok — Fri, 28 May 2021 03:14:28 GMT

Hi @allan.libby, I’m looking for an update for you but in the mean time I wanted to pass on this article, it goes over how to check for radio frequency interference via the CLI of the AP: https://extremeportal.force.com/ExtrArticleDetail?an=000056735&q=Radio%20frequency%20troubleshooting%20classic

Re: Aerohive HiveManager Flash EOL

chris_foster — Fri, 23 Jul 2021 10:14:15 GMT

@Sam Pirok is there any update on this yet, as these screens are useful for troubleshooting issues. Flash End of Life has been known for a very very long time and has been plenty of time to replace these Flash components. It is poor that this has not been resolved yet as this is the last product from all of our vendors that we use that has not migrated from Flash.