AP3805i Rebooting "Stuck in state Active on radio..."

Fatson — Fri, 27 Aug 2021 17:26:30 GMT

Greetings!

Two (or more) APs suddenly reboots with message in logs:

Aug 27 08:25:09 cap: 00495:logging.c:1797/apReboot()-Reboot reason: AP stuck in state Active on radio 1
Aug 27 08:25:10 cap: 00495:logging.c:1114/show_one_alarm()-ALARM 668 CRITICAL(not acked): AccessPoint Rebooting due to: AP stuck in state Active on radio 1
Aug 27 08:25:10 krn: ap_drv: watchdog re-armed

WLC controller is V2110 (virtual, in paired mode)

Firmware | Software 10.51.18.0002 (recently upgraded)

Can’t find anything related, so some advise|help would come in handy.

Thanx in advance.

Re: AP3805i Rebooting "Stuck in state Active on radio..."

Gareth_Mitchell — Fri, 27 Aug 2021 23:32:55 GMT

I would recommend you open a case with GTAC for this, we will need the full logs from the APs you have seen this on.

https://extremeportal.force.com/ExtrArticleDetail?an=000082996

-Gareth

topic Re: AP3805i Rebooting "Stuck in state Active on radio..." in ExtremeWireless (General)

AP3805i Rebooting "Stuck in state Active on radio..."

Re: AP3805i Rebooting "Stuck in state Active on radio..."