topic Re: VX-9000-APPLNC-LIC - license generate in ExtremeWireless (General)

VX-9000-APPLNC-LIC - license generate

milosz — Wed, 22 Sep 2021 22:08:54 GMT

Hello.

I need to generate a license for VX-9000-APPLNC-LIC, using Voucher ID. One of the required information is HW serial number. What shall I write here? VX-9000-APPLNC-LIC is not a hardware so maybe HW serial number is MAC of network card or server where the appliance will be deployed ?

I will be grateful for your help.

Milosz.

Re: VX-9000-APPLNC-LIC - license generate

RobertZ — Wed, 22 Sep 2021 22:23:41 GMT

VX9000 does have a serial number, you can ssh to it and run the below command to show it

VX-9000>show version 
VX9000 version 7.6.3.0-012R 
Copyright (c) 2004-2019 Extreme Networks, Inc. All rights reserved. 
Booted from secondary  VX-9000 uptime is 36 days, 00 hours 23 minutes 
CPU is Intel(R) Xeon(R) CPU E5-2603 0 @ 1.80GHz, No. of CPUs 2 
Base ethernet MAC address is 10-10-1M-AA-CC-01 
System serial number is 10SERIAL0CD0575C 
Model number is VX-9000  
VX-9000>

Re: VX-9000-APPLNC-LIC - license generate

milosz — Thu, 23 Sep 2021 14:41:31 GMT

Hello.

Thanks for reply, but even to download the image I need the HW serial number.

I` ve got an voucher ID,
to generate license the HW serial number is required
so I tried to download the image from partner portal and I may choose for whom is this file (EU name, adress ect… ), but even in this step I need to put the HW serial number which I don` t have ...

so.

Maybe while downloading I may skip this information (HW serial), deploy the machine, run ssh (in accordance with the above answer) and after this I may generate a license?

Re: VX-9000-APPLNC-LIC - license generate

RobertZ — Thu, 23 Sep 2021 19:15:10 GMT

During the download process it does request to open a GTAC case if you do not have the serial number. Please do so and your request for the download will be processed.

Re: VX-9000-APPLNC-LIC - license generate

milosz — Thu, 23 Sep 2021 19:23:03 GMT

Thank You very much for reply.

milosz.