topic Re: AP410C-1 probem connecting to console port in ExtremeWireless (General)

AP410C-1 probem connecting to console port

adf10 — Fri, 22 Dec 2023 21:04:34 GMT

I have an AP410C-1-FCC, Console port is a micro USB port. When trying to connect to Windows it reports Unknown USB Device (Device Descriptor Request Failed).

I did try with different USB ports, and diferent computer always with the same result. Here you can see some printscreens:

Where can I download a driver to install in order for the console port to be accesible?

Thank you in advance for your help

- Alex

Re: AP410C-1 probem connecting to console port

RobertZ — Sat, 23 Dec 2023 14:42:51 GMT

no special drivers are required, You have to make sure you are using the approved micro USB console cable.

But you can try drivers -
https://ftdichip.com/drivers/

XIQ - How to console into an Extreme Cloud (XIQ) AP using a micro USB console cable

Where can I get a console cable for a universal access point?

Re: AP410C-1 probem connecting to console port

adf10 — Sun, 24 Dec 2023 18:45:39 GMT

Thank you very much for your help Robert, it's greatly appreciated.

Best Regards,

- Alex