topic XCC Internal Captive portal - Pass through external RADIUS. in ExtremeWireless (General)

XCC Internal Captive portal - Pass through external RADIUS.

Rey_Juan_Carlos — Tue, 17 Feb 2026 09:19:34 GMT

Hi everyone,

We are trying to configure an internal Captive Portal on an ExtremeCloud Controller (XCC) using an external RADIUS server for authentication, but it isn’t working as expected.

Our LDAP users have a Filter-Id attribute assigned to their roles. While this exact configuration works perfectly in the older ExtremeCampus Controller (Identifi), we are unable to get it functioning on the XCC. Any insights on what might be different?"

Thanks a lot.

Re: XCC Internal Captive portal - Pass through external RADIUS.

cyeomans — Fri, 20 Feb 2026 15:01:56 GMT

Hello Rey Juan Carlos.

I would recommend upgrading to the latest and retrying this config. If it's still not working on the latest version, this should be troubleshot. In that case, please call GTAC at 1-800-872-8440.

Best regards

Re: XCC Internal Captive portal - Pass through external RADIUS.

Rey_Juan_Carlos — Mon, 02 Mar 2026 15:11:15 GMT

Hi, thanks for your reply.

Where can I configure "user profiles" in XCC to build the profile-to-attirbute logic??