topic RE: Web Registration Issue in NAC in ExtremeWireless (General)

Web Registration Issue in NAC

Mir_Ali — Mon, 31 Oct 2016 19:45:00 GMT

Guest or BYOD user web registration is very slow or some times doesnt register at all any help pls..

RE: Web Registration Issue in NAC

Stephen_McGuire — Mon, 31 Oct 2016 23:09:00 GMT

I'm not sure if this is the same problem BUT it's a good place to start. Verify the time on the NAC and your web controllers, make sure you have your SNTP set properly and there's no variation between all the devices.

Also look at this article: https://gtacknowledge.extremenetworks.com/articles/Solution/NAC-End-Systems-Hung-in-Captive-Portal

-Stephen

RE: Web Registration Issue in NAC

Brian_Anderson3 — Mon, 31 Oct 2016 23:57:00 GMT

Also, be sure that you have NAC ip addresses in the ip-helper addresses for the BYOD/guest vlan interface.

RE: Web Registration Issue in NAC

Mir_Ali — Tue, 01 Nov 2016 14:10:00 GMT

Thank you very much there was time difference between NAC and controller and i did correction hope this will solve this problem

RE: Web Registration Issue in NAC

Zdeněk_Pala — Thu, 03 Nov 2016 14:51:00 GMT

I met similar issue with both EWC and NAC-GW (Identity Access Engine) sitting on the same vSwitch on the same VMware hosts. The communication from Qtrunk portgroup to non-qtrunkg portgroup was dropping packets heavily. this issue was fixed in new version of VMware.

good luck