topic RE: Adding WS-AP3805I to C25 Controller in ExtremeWireless (Identifi)

Adding WS-AP3805I to C25 Controller

Carlo_Del_Pietr — Tue, 19 Jul 2016 15:30:00 GMT

Hi I'm adding 6 new AP WS-ap3805I to a C25 controller.
- how I set an ip to the AP
- If I try to add an AP in the controlle first I don't have the selected model in the dropdown list, and then it told me that the serial is incorrect.
Can somebody help me?
thank you
Carlo

RE: Adding WS-AP3805I to C25 Controller

Ronald_Dvorak — Tue, 19 Jul 2016 16:13:00 GMT

What software version is running on the controller.

You need to provide a IP via DHCP to the AP, you could only configure the AP if the AP is connected to the controller.
If the AP has an IP in the same subnet as the controller he should be able to discover the controller.

RE: Adding WS-AP3805I to C25 Controller

Gareth_Mitchell — Tue, 19 Jul 2016 16:19:00 GMT

Carlo

Please also review this article: https://gtacknowledge.extremenetworks.com/articles/Q_A/Minimum-firmware-version-for-WS-AP3805

-Gareth

RE: Adding WS-AP3805I to C25 Controller

Carlo — Tue, 19 Jul 2016 16:42:00 GMT

Hi,
software huol be Software: 09.12.03.0009
The Ap is connected (via switches) to the controller but there is no dhcp on that port
Carlo
.... so following Gareth I need to upgrade ....

RE: Adding WS-AP3805I to C25 Controller

Ronald_Dvorak — Tue, 19 Jul 2016 16:45:00 GMT

As per Gareth's post above ....

The minimum firmware version needed to support the WS-AP3805i is 9.15.01.0121

So you need to upgrade the controller and also enable a DHCP server so that the AP could get a IP.

RE: Adding WS-AP3805I to C25 Controller

Carlo — Tue, 19 Jul 2016 16:51:00 GMT

I'm searching bu here's simple .. where I download the firmware?
The configuration will not be touched with the upgrade (so I will not lost anything)?

RE: Adding WS-AP3805I to C25 Controller

Gareth_Mitchell — Tue, 19 Jul 2016 17:20:00 GMT

Carlo

Please follow this article: https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-get-access-to-Extranet-for-for-firmware-and-configuration-guide-downloads

-Gareth

RE: Adding WS-AP3805I to C25 Controller

Carlo — Tue, 19 Jul 2016 17:35:00 GMT

Thank you Gareth
I talk with GTAC guys ... the customer has no maintenance contract so no upgrade
thank you!
Carlo

RE: Adding WS-AP3805I to C25 Controller

Ryan_Mathews — Tue, 19 Jul 2016 17:35:00 GMT

Thanks for closing this out with the Hub Carlo.

Hopefully you can help this customer up with a service strategy going forward that will allow them to get the latest code they need. Appreciate your trust in and advocating for Extreme.