topic ap3705i boot problem in ExtremeWireless (Identifi)

ap3705i boot problem

Shkelqim_Kajtaz — Thu, 20 Apr 2017 15:37:00 GMT

I have problem with my ap3705 indoor i have tryeed to reset the ap with reset button but i got the same problem, after i connect with the console cable i got this error when im trying to boot:
boot failed...ERROR: Cannot boot either kernel image, dropping to interactive shell.
This problem appear i have made virtual wlc from physical.

can someone help me with this problem.

RE: ap3705i boot problem

Bill_Handler — Thu, 20 Apr 2017 16:00:00 GMT

The AP should boot no matter if the controller is virtual or physical. You may need to contact GTAC for an RMA if the AP will not boot.

When you console in, are you able to type any commands?

RE: ap3705i boot problem

Shkelqim_Kajtaz — Thu, 20 Apr 2017 16:00:00 GMT

Yes i can type commands on console.

RE: ap3705i boot problem

Bill_Handler — Thu, 20 Apr 2017 16:00:00 GMT

Have you tried to factory reset from the console?

cset factory

Also, can you ping from the console?

You can see many of the base configuration for the AP using:

cget config global

RE: ap3705i boot problem

Shkelqim_Kajtaz — Thu, 20 Apr 2017 16:00:00 GMT

When i type those commands i got this errors
Boot (PRI)-> cset factoryUnknown command 'cset' - try 'help'
Boot (PRI)-> cget config global
Unknown command 'cget' - try 'help'
Boot (PRI)->

When o try help i got this commands

Boot (PRI)-> ?? - alias for 'help'
autoscr - run script from memory
base - print or set address offset
bdinfo - print Board Info structure
boot - boot default, i.e., run 'bootcmd'
bootd - boot default, i.e., run 'bootcmd'
bootm - boot application image from memory
bootp - boot image via network using BootP/TFTP protocol
chenv - manipulate environment variables
cmp - memory compare
coninfo - print console devices and information
cp - memory copy
crc32 - checksum calculation
dhcp - invoke DHCP client to obtain IP/boot params
echo - echo args to console
erase - erase FLASH memory
exit - exit script
flinfo - print FLASH memory information
fsinfo - print information about filesystems
fsload - load binary file from a filesystem image
go - start application at address 'addr'
help - print online help
iminfo - print header information for application image
itest - return true/false on integer compare
loadb - load binary file over serial line (kermit mode)
loads - load S-Record file over serial line
loady - load binary file over serial line (ymodem mode)
loop - infinite loop on address range
ls - list files in a directory (default /)
md - memory display
md5sum - md5 calculation
mii - MII utility commands
mm - memory modify (auto-incrementing)
mtest - simple RAM test
mw - memory write (fill)
nfs - boot image via network using NFS protocol
nm - memory modify (constant address)
pci - list and access PCI Configuration Space
ping - send ICMP ECHO_REQUEST to network host
printenv- print environment variables
protect - enable or disable FLASH write protection
rarpboot- boot image via network using RARP/TFTP protocol
reset - Perform RESET of the CPU
run - run commands in an environment variable
saveenv - save environment variables to persistent storage
setenv - set environment variables
sleep - delay execution for some time
test - minimal test like /bin/sh
tftpboot- boot image via network using TFTP protocol
version - print monitor version

RE: ap3705i boot problem

Bill_Handler — Thu, 20 Apr 2017 16:00:00 GMT

That looks like there is some other issue going on with the AP, and it's not loading it's image at all.... This will likely require GTAC assistance.

RE: ap3705i boot problem

Bill_Handler — Thu, 20 Apr 2017 16:00:00 GMT

Unless you can load the AP image via the tftpboot command, then try to upgrade the AP so it gets a new image...

You can expand/unzip the upgrade file for the controller to find the AP image.