https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44112#M3644 This is typical. Cisco does the same. I can only assume it is because of the harsh conditions. Our failure for extremes outdoor APs compared to Cisco was initial very high. After further inspection I had the extreme partner come back onsite to grounds the APs correctly. Once this was done I probably lose 1 extreme AP a month. We have just over 200 installed at my facility. Mon, 17 Jul 2017 16:35:00 GMT Roaming_24_7 2017-07-17T16:35:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44111#M3643 Hi,<BR /> <BR /> is there a special reason why the outdoor APs have only 1 year warranty and all other APs come with "Ltd. Lifetime Warranty with express Advanced Hardware Replacement-2" ?<BR /> <BR /> Thx,<BR /> Ron Mon, 17 Jul 2017 14:58:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44111#M3643 Ronald_Dvorak 2017-07-17T14:58:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44112#M3644 This is typical. Cisco does the same. I can only assume it is because of the harsh conditions. Our failure for extremes outdoor APs compared to Cisco was initial very high. After further inspection I had the extreme partner come back onsite to grounds the APs correctly. Once this was done I probably lose 1 extreme AP a month. We have just over 200 installed at my facility. Mon, 17 Jul 2017 16:35:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44112#M3644 Roaming_24_7 2017-07-17T16:35:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44113#M3645 1 a month sound VERY high to me, I'd request a diagnose of the AP from quality control to see what is going on.<BR /> Mon, 17 Jul 2017 16:35:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44113#M3645 Ronald_Dvorak 2017-07-17T16:35:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44114#M3646 Anyone from Extreme that could give details. Fri, 21 Jul 2017 19:00:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44114#M3646 Ronald_Dvorak 2017-07-21T19:00:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44115#M3647 I'll ask others to participate here.<BR /> If I had to guess though, I'd agree with Roaming 24/7's post above... outdoor APs are subjected to harsher conditions and more "abuse" that the warranty shouldn't be expected to cover.<BR /> Fri, 21 Jul 2017 20:54:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44115#M3647 Drew_C 2017-07-21T20:54:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44116#M3648 The differences in warranties between most indoor APs and outdoor APs is driven by a combination of the harsh conditions where outdoor APs are deployed and the fact (as alluded to in this thread) that there is a high-risk of failure due to improper installations. The APs themselves are very robust and generally have a low failure rates when installed properly - nevertheless they are prone to higher risks due to inclement weather conditions or bad installations therefore they carry a 1-year warranty.<BR /> <BR /> Thanks,<BR /> <BR /> Will<BR /> <BR /> Sun, 23 Jul 2017 10:06:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44116#M3648 William_Aguilar 2017-07-23T10:06:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44117#M3649 Thanks for the answer.<BR /> Sun, 23 Jul 2017 10:06:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/warranty-for-outdoor-aps/m-p/44117#M3649 Ronald_Dvorak 2017-07-23T10:06:00Z