topic RE: C25 Demo appliance : trial period : I’m trying to add a new regulatory key, but how can I do that ? in ExtremeWireless (Identifi)

C25 Demo appliance : trial period : I’m trying to add a new regulatory key, but how can I do that ?

Pascal_Lurquin — Tue, 09 Aug 2016 19:18:00 GMT

We are using a C25 demo Appliance to be able to play and test features before adding them in production to our customers

I have a
question with the trial period : I’m trying to add a new regulatory key, but how can I do that ?

Because with the new key, the system won't use them and the period is decreasing ...

We would like to not reset the system ...

Thanks

RE: C25 Demo appliance : trial period : I’m trying to add a new regulatory key, but how can I do that ?

Ronald_Dvorak — Tue, 09 Aug 2016 19:26:00 GMT

Is that another evaluation key or a real license ?

You are not able/allowed to load another evaluation license on a controller running in evaluation mode.

RE: C25 Demo appliance : trial period : I’m trying to add a new regulatory key, but how can I do that ?

Pascal_Lurquin — Tue, 09 Aug 2016 19:32:00 GMT

The regulatory key is new, but the demo key remains unchanged

RE: C25 Demo appliance : trial period : I’m trying to add a new regulatory key, but how can I do that ?

Ronald_Dvorak — Tue, 09 Aug 2016 19:39:00 GMT

please post a screenshot of the dashboard (=main page of the GUI).

Try again to put in the new activation key (you need a real key not a trial/evaluation) in the EWC product key window in the activation key field and click OK - does it show a error message in the lower left corner in the GUI or what is the message that you get.

RE: C25 Demo appliance : trial period : I’m trying to add a new regulatory key, but how can I do that ?

Pascal_Lurquin — Wed, 10 Aug 2016 10:04:00 GMT

RE: C25 Demo appliance : trial period : I’m trying to add a new regulatory key, but how can I do that ?

Drew_C — Wed, 24 Aug 2016 19:47:00 GMT

Hi Pascal, it's been more than 9 days since the last update in the thread. Were you able to get this resolved?

RE: C25 Demo appliance : trial period : I’m trying to add a new regulatory key, but how can I do that ?

Pascal_Lurquin — Thu, 25 Aug 2016 18:24:00 GMT

All radios are running but I have a lot of messages like "The evaluation license for Wireless Controller has expired. In-Service scanning is disabled. Please contact your customer representative and purchase licenses to continue using Wireless Controller. Otherwise, the legal requirement is to put the system out of service." I don't know if both radios will run when upgrading to the release 10.x ...