topic RE: Extreme WS-AP3715i Can't be Detected by WS-C25 Wireless Controller. in ExtremeWireless (Identifi)

Extreme WS-AP3715i Can't be Detected by WS-C25 Wireless Controller.

Ronaldo_Asimao — Tue, 07 Feb 2017 10:22:00 GMT

The AP was configured before to be used for demo(DHCP). Tried hard reset many times on the AP but still no go. I dunno the IP address to try SSH. Any other way to reset the AP so it could discover the controller?

RE: Extreme WS-AP3715i Can't be Detected by WS-C25 Wireless Controller.

Jeremy_Gibbs — Tue, 07 Feb 2017 11:00:00 GMT

https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-reset-an-IdentiFi-access-point-back...

RE: Extreme WS-AP3715i Can't be Detected by WS-C25 Wireless Controller.

Rajesh_Jeevendr — Tue, 07 Feb 2017 11:04:00 GMT

Hi Ronaldo

Thanks for raising this post.

To Factory reset.
Try console [serial] in the Access Point,set the speed[baud] = 115200username:admin

password:new2day

cset factory

reboot

Also i would like to know the below

Software version on the C25 controller.

Does the other AP models and other AP3715i work fine on the same controller.

Regards

Rajesh J

RE: Extreme WS-AP3715i Can't be Detected by WS-C25 Wireless Controller.

Ronaldo_Asimao — Tue, 07 Feb 2017 11:04:00 GMT

Yes, both the AP and the controller worked together during the demo. We will be having another demo on a different potential client, so we configured the controller with a different IP, after that we connected the AP and reset many times using the pin reset or whatever is called.

RE: Extreme WS-AP3715i Can't be Detected by WS-C25 Wireless Controller.

Rajesh_Jeevendr — Tue, 07 Feb 2017 12:11:00 GMT

Hi Ronaldo

Thanks for your response
If the AP still fails to grab the IP via DHCP. Consider the below from AP console

Login to AP, type following command: cset dhcpc disable

cset ipaddr x.x.x.x ( IP Address of the AP)

cset ipmask x.x.x.x

cset authip 1 x.x.x.x #HWC esa port IP address

or this it depends on AP Type

set authipaddrs 1 x.x.x.x

(You can check this if you ask for the AP config via # cget c g)

capply

csave

reboot

Regards

Rajesh J

RE: Extreme WS-AP3715i Can't be Detected by WS-C25 Wireless Controller.

Ronaldo_Asimao — Tue, 07 Feb 2017 12:16:00 GMT

hi. Does Extreme has a some sort of proprietary DB9 to RJ45 connector? Because I tried to use the one from Cisco and I can't console to the AP.

RE: Extreme WS-AP3715i Can't be Detected by WS-C25 Wireless Controller.

Ronald_Dvorak — Tue, 07 Feb 2017 12:16:00 GMT

Nope, that cable works 100% even it's from Cisco 🙂

Have you set the baud rate to 115200 ?

RE: Extreme WS-AP3715i Can't be Detected by WS-C25 Wireless Controller.

Rajesh_Jeevendr — Tue, 07 Feb 2017 14:09:00 GMT

Hi

Please set the below

Regards
Rajesh

RE: Extreme WS-AP3715i Can't be Detected by WS-C25 Wireless Controller.

Ronaldo_Asimao — Mon, 13 Feb 2017 09:49:00 GMT

Hi. that is the settings that I used when trying to console to the AP but still won't let me console to it. Serial cable is working on Cisco devices. Anyway, i tried hard resetting the AP again, and now the AP and controller see each other.
I just find it weird that i did hard reset the AP many times last week but it don't see the controller, not it worked. I did not do any config changes.