topic RE: Wireless AP session poll disconnect Wireless AP session timed out. in ExtremeWireless (Identifi)

Wireless AP session poll disconnect Wireless AP session timed out.

Stephen_McGuire — Mon, 08 Aug 2016 23:34:00 GMT

I noticed via webview on the EWC's that the "Lowest AP Uptime" changes frequently. I looked in the logs and under minor I found the following error. "Wireless AP session poll disconnect Wireless AP session timed out." I don't know if end users are being disconnected and it's not clear why this is happening. Seems to happen to some AP's and other's are just fine then it stops happening.

Is there a reason for an AP to just reboot?

Searches for this error don't yield much and I believe I am at the current firmware etc.

-Stephen

RE: Wireless AP session poll disconnect Wireless AP session timed out.

Chris_Sherman — Tue, 09 Aug 2016 01:16:00 GMT

Some of our wiring infrastructure is old and MOST of these have been due to a bad patch cable, port or cable run. It does seem like a small amount of them are seemingly unexplained though.

RE: Wireless AP session poll disconnect Wireless AP session timed out.

Stephen_McGuire — Tue, 09 Aug 2016 01:16:00 GMT

That very well could be what I'm looking at here. We have older buildings and lots of CAT5 cabling.

It just seems odd, happens every so often, not always the same AP's.

-Stephen

RE: Wireless AP session poll disconnect Wireless AP session timed out.

JK — Tue, 09 Aug 2016 05:14:00 GMT

This may help you out. https://gtacknowledge.extremenetworks.com/articles/Solution/IdentiFi-Access-Points-reboot-due-to-Pol...

RE: Wireless AP session poll disconnect Wireless AP session timed out.

Stephen_McGuire — Tue, 09 Aug 2016 05:14:00 GMT

Thanks, I did find that post but I would believe with a specific error from the logs I'd get more detailed information. That linked post seemed so generic.

-Stephen

RE: Wireless AP session poll disconnect Wireless AP session timed out.

Ronald_Dvorak — Tue, 09 Aug 2016 18:51:00 GMT

Could you share a little bit more information about the installtion...
- AP model
- controller model
- software version
- is it a controller pair or just one - is FastFailover enabled if it's a pair

RE: Wireless AP session poll disconnect Wireless AP session timed out.

Ronald_Dvorak — Tue, 09 Aug 2016 18:51:00 GMT

AP IP static or via DHCP

RE: Wireless AP session poll disconnect Wireless AP session timed out.

Stephen_McGuire — Tue, 09 Aug 2016 18:51:00 GMT

AP3705i, IP via DHCP on a vlan for the AP's
C25 controllers, two for fail overs - 10.01.02.0038
We have a NAC setup as well.