https://community.extremenetworks.com/t5/extremewireless-identifi/radio-1-always-off-3825i/m-p/48767#M4842 You don't have a valid license installed so the controller is running in demo mode...2.4 only at lowest power. You need to install a valid regulatory domain key. Good luck, Will Sun, 15 May 2016 18:59:00 GMT William_Aguilar 2016-05-15T18:59:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/radio-1-always-off-3825i/m-p/48766#M4841 Strange because the radio 1 is not be able to turn on ! Radio 2 ( 2.4Ghz) is running but radio 2 (5Ghz) seems not to be selectable ... <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="689a3fa4f5e34e0798c913369e1794ff_RackMultipart20160515-10906-1krr34j-Problem_006_inline.jpg"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/2073i0029E2BC6D9918EB/image-size/large?v=v2&amp;px=999" role="button" title="689a3fa4f5e34e0798c913369e1794ff_RackMultipart20160515-10906-1krr34j-Problem_006_inline.jpg" alt="689a3fa4f5e34e0798c913369e1794ff_RackMultipart20160515-10906-1krr34j-Problem_006_inline.jpg" /></span></P> Sun, 15 May 2016 18:43:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/radio-1-always-off-3825i/m-p/48766#M4841 Pascal_Lurquin 2016-05-15T18:43:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/radio-1-always-off-3825i/m-p/48767#M4842 You don't have a valid license installed so the controller is running in demo mode...2.4 only at lowest power. You need to install a valid regulatory domain key. Good luck, Will Sun, 15 May 2016 18:59:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/radio-1-always-off-3825i/m-p/48767#M4842 William_Aguilar 2016-05-15T18:59:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/radio-1-always-off-3825i/m-p/48768#M4843 GREAT ! It works with the correct license, thank you ! Sun, 15 May 2016 20:14:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/radio-1-always-off-3825i/m-p/48768#M4843 Pascal_Lurquin 2016-05-15T20:14:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/radio-1-always-off-3825i/m-p/48769#M4844 Reference: <BR /> <BR /> <A href="https://gtacknowledge.extremenetworks.com/articles/Solution/Identifi-Wireless-Radio-1-Radio-Mode-field-is-blank" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/Solution/Identifi-Wireless-Radio-1-Radio-Mode-fie...</A><BR /> <BR /> <A href="https://gtacknowledge.extremenetworks.com/articles/Q_A/What-functionality-is-allowed-with-various-IdentiFi-Wireless-Controller-Licenses" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/Q_A/What-functionality-is-allowed-with-various-Id...</A><BR /> <BR /> Mon, 16 May 2016 17:39:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/radio-1-always-off-3825i/m-p/48769#M4844 Doug 2016-05-16T17:39:00Z