topic RE: AP3915i low power mode error in ExtremeWireless (Identifi)

AP3915i low power mode error

Ronald_Dvorak — Wed, 21 Mar 2018 21:43:00 GMT

Why does the AP report low power mode ?

As per release notes the AP requires 802.3af and that is what my D2 is providing to the port.
Software installed = v10.41.05

BR,
Ron

RE: AP3915i low power mode error

Doug — Wed, 21 Mar 2018 21:47:00 GMT

Open a ticket with the GTAC.

RE: AP3915i low power mode error

Ronald_Dvorak — Wed, 21 Mar 2018 21:53:00 GMT

😞

I'm curious .... what is my rank in the all-time tickets created category 

RE: AP3915i low power mode error

Doug — Wed, 21 Mar 2018 21:53:00 GMT

Not top ten yet 

RE: AP3915i low power mode error

Brian_Anderson — Wed, 21 Mar 2018 21:53:00 GMT

Sounds like a challenge 

RE: AP3915i low power mode error

Doug — Wed, 21 Mar 2018 21:53:00 GMT

He's probably top 50 

RE: AP3915i low power mode error

Ronald_Dvorak — Wed, 21 Mar 2018 21:53:00 GMT

Only because the statistic includes customers that call because they can't find the save button in the GUI 🙂

RE: AP3915i low power mode error

Ronald_Dvorak — Wed, 21 Mar 2018 22:56:00 GMT

I like the 2nd one......

Problem: multi-edit not working

Workaround: Change AP's one by one

Result: customer with 3.000 APs is not amused

RE: AP3915i low power mode error

Ronald_Dvorak — Thu, 22 Mar 2018 15:37:00 GMT

Back to business...
the datasheet for AP3915i/e doesn't mention that the 3915e needs 802.3at but in the KT slides 802.3at is listed as required for e-model.

What is correct ?

RE: AP3915i low power mode error

Doug — Thu, 22 Mar 2018 15:37:00 GMT

I will find out.

RE: AP3915i low power mode error

Doug — Thu, 22 Mar 2018 15:37:00 GMT

What I found out was...

- ap3915i supports 802.3af
- ap3915e supports 802.3af

If we decide to use the USB port in the future then on the ap3915e we would need to support 802.3at.
So the datasheet is correct at this time.

RE: AP3915i low power mode error

Ronald_Dvorak — Thu, 22 Mar 2018 15:37:00 GMT

Thanks but why has the AP7632 (same hardware AFAIK) 802.3af & 802.3at in the datasheet.

Or does this AP support USB in the current sw and that is the reason.
If so it should be more clear that 802.3at is needed in case the USB is used IMHO.

RE: AP3915i low power mode error

Ronald_Dvorak — Wed, 16 May 2018 22:45:00 GMT

The problem is fixed with V10.41.07 which is no online in the download area.

Thanks team !!!

RE: AP3915i low power mode error

Doug — Wed, 16 May 2018 22:45:00 GMT

No problem Ron.