topic RE: C5210 not showing Active clients Report trought webGUI in ExtremeWireless (Identifi)

C5210 not showing Active clients Report trought webGUI

Elena_Madrigal — Thu, 26 Jan 2017 20:33:00 GMT

Hello
Clients active report not showed trought GUI ( i have tried with differnt browsers) Only troguht ssh,Others reports works successful via GUI. If i restart the controller works some time but with the user active increase the report is not showed. Any idea ?

RE: C5210 not showing Active clients Report trought webGUI

Scott_Whall — Thu, 26 Jan 2017 20:52:00 GMT

Elena - what firmware version are you running on the appliance?

RE: C5210 not showing Active clients Report trought webGUI

Daniel_B — Thu, 26 Jan 2017 21:30:00 GMT

Hello Elena,

which Firmware is running on your controller?

RE: C5210 not showing Active clients Report trought webGUI

Elena_Madrigal — Thu, 26 Jan 2017 23:03:00 GMT

Hello i am running 10.21.01.0065 on C5210 controller. But with the same version on V2110 worked fine these reports.

RE: C5210 not showing Active clients Report trought webGUI

Elena_Madrigal — Fri, 27 Jan 2017 15:11:00 GMT

Any recomendation?

RE: C5210 not showing Active clients Report trought webGUI

Gareth_Mitchell — Fri, 27 Jan 2017 19:15:00 GMT

Elena

Is this the same controller as the one you discussed in another thread where you migrated from v2110?

I know you tried other browsers but did you try to clear the cache on the browsers?

-Gareth

RE: C5210 not showing Active clients Report trought webGUI

Elena_Madrigal — Sun, 29 Jan 2017 20:34:00 GMT

Restarting both controllers, works fine now. Clearing browser's cache help also to opening these reports faster. Issuse solved Thanks!

RE: C5210 not showing Active clients Report trought webGUI

Gareth_Mitchell — Sun, 29 Jan 2017 20:34:00 GMT

Ok thanks for letting us know Elena.