topic How to access c5210 wireless controller version 09.21.09.0004 through management or serial interface ? in ExtremeWireless (Identifi)

How to access c5210 wireless controller version 09.21.09.0004 through management or serial interface ?

Yakup_Erdol — Tue, 01 Aug 2017 13:06:00 GMT

i am trying to deploy a newly purchased c5210 wireless controller version 09.21.09.0004 . I have followed the steps on "9034715-01_C5210_QR.pdf". Firstly I tried to access to controller from eth0 (Mgmt port)
> assign my laptop 192.168.10.66 /24
>> but unable to ping 192.168.10.1 or access https://192.168.10.1:5825

> then I tried to access through serial port using credentials "admin" and "abc123"
>> but login denied. Here is the output:

Backup-EWC-172.16.245.3 login: admin Password:

Login incorrect

RE: How to access c5210 wireless controller version 09.21.09.0004 through management or serial interface ?

Umut_Aydin — Tue, 01 Aug 2017 13:12:00 GMT

Hi Yakup,

it seems to be that some config retains in the EWC?!
Anyway during the boot you can have the option to log in the rescue mode where you can delete the password .

Regards

Umut

RE: How to access c5210 wireless controller version 09.21.09.0004 through management or serial interface ?

Ronald_Dvorak — Tue, 01 Aug 2017 13:13:00 GMT

https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-reset-password-on-Identifi-Wireless...

BTW, do you have any experience or training on the product ?

RE: How to access c5210 wireless controller version 09.21.09.0004 through management or serial interface ?

Yakup_Erdol — Tue, 01 Aug 2017 13:18:00 GMT

Hi Ronald,

I am new to Extreme wireless. But I have to complain that documentation is awful.

Thanks.

RE: How to access c5210 wireless controller version 09.21.09.0004 through management or serial interface ?

Yakup_Erdol — Tue, 01 Aug 2017 13:32:00 GMT

Hi all,

Reseting password solved my problem. But I can not understand why a new product comes with configuration on it.

Thanks for quick help.

RE: How to access c5210 wireless controller version 09.21.09.0004 through management or serial interface ?

Ronald_Dvorak — Tue, 01 Aug 2017 13:32:00 GMT

New products don't come with a configuration.... beside the default one.

RE: How to access c5210 wireless controller version 09.21.09.0004 through management or serial interface ?

Doug — Tue, 01 Aug 2017 17:19:00 GMT

Ron is correct, it should not have a configuration on it. The getting started guide should help you install the product. https://extremenetworks.box.com/s/gmf4d4rafoxmd1h846x97bg6zgiul5jm

RE: How to access c5210 wireless controller version 09.21.09.0004 through management or serial interface ?

Ronald_Dvorak — Tue, 01 Aug 2017 19:16:00 GMT

Backup-EWC-172.16.245.3 login: admin

That shows pretty much that this controller was in use before as it's not the default host name.
I'd ask whoever sold it to you what they have done with the controller prior to selling it to you.

-Ron