https://community.extremenetworks.com/t5/extremewireless-identifi/wireless-controller-does-not-find-access-points-and-radio-is-off/m-p/53804#M6023 Hello, <BR /> <BR /> It looks like a configuration issue based on the screen shots provided. I would suggest contacting the GTAC so someone can review your tech support/configuration files. <BR /> <BR /> How to generate the Tech Support files.... <A href="https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-Collect-a-Tech-Support-File-From-a-Wireless-Controller" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-Collect-a-Tech-Support-File-From-a-...</A><BR /> <BR /> Mon, 30 Nov 2015 19:51:00 GMT Doug 2015-11-30T19:51:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/wireless-controller-does-not-find-access-points-and-radio-is-off/m-p/53801#M6020 <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="b65e2537169344f2ba50afb159e26f70_RackMultipart20151127-9301-1g5vtyg-1_inline.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/3375iC18CFFCEF230DFF8/image-size/large?v=v2&amp;px=999" role="button" title="b65e2537169344f2ba50afb159e26f70_RackMultipart20151127-9301-1g5vtyg-1_inline.png" alt="b65e2537169344f2ba50afb159e26f70_RackMultipart20151127-9301-1g5vtyg-1_inline.png" /></span></P><BR /> Sat, 28 Nov 2015 03:19:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/wireless-controller-does-not-find-access-points-and-radio-is-off/m-p/53801#M6020 Sikander_Shah 2015-11-28T03:19:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/wireless-controller-does-not-find-access-points-and-radio-is-off/m-p/53802#M6021 It is opposite. AP is searching for and connecting to Controller. Please describe your topology, and provide more details. If the AP is not connected, you can not see the radio status in the controller... Step by step =&gt; once you have the AP connected and active in the controller we can focus on radio. Sat, 28 Nov 2015 05:07:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/wireless-controller-does-not-find-access-points-and-radio-is-off/m-p/53802#M6021 Zdeněk_Pala 2015-11-28T05:07:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/wireless-controller-does-not-find-access-points-and-radio-is-off/m-p/53803#M6022 Is this a new installation and have you applied a license to the controller? Without a license the radios will not turn on. Mon, 30 Nov 2015 19:46:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/wireless-controller-does-not-find-access-points-and-radio-is-off/m-p/53803#M6022 Bill_Stritzinge 2015-11-30T19:46:00Z https://community.extremenetworks.com/t5/extremewireless-identifi/wireless-controller-does-not-find-access-points-and-radio-is-off/m-p/53804#M6023 Hello, <BR /> <BR /> It looks like a configuration issue based on the screen shots provided. I would suggest contacting the GTAC so someone can review your tech support/configuration files. <BR /> <BR /> How to generate the Tech Support files.... <A href="https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-Collect-a-Tech-Support-File-From-a-Wireless-Controller" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-Collect-a-Tech-Support-File-From-a-...</A><BR /> <BR /> Mon, 30 Nov 2015 19:51:00 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/wireless-controller-does-not-find-access-points-and-radio-is-off/m-p/53804#M6023 Doug 2015-11-30T19:51:00Z