topic RE: WLC v10.01.03.0007 since upgrade Apple user cannot connect. Went from 9.2.7 to 10.01.03. in ExtremeWireless (Identifi)

WLC v10.01.03.0007 since upgrade Apple user cannot connect. Went from 9.2.7 to 10.01.03.

Brian — Mon, 04 Apr 2016 23:00:00 GMT

I upgraded a V2110 from 9.2.7 to 10.01.03 and since the upgrade Apple devices cannot connect.

RE: WLC v10.01.03.0007 since upgrade Apple user cannot connect. Went from 9.2.7 to 10.01.03.

Jason1 — Tue, 05 Apr 2016 01:35:00 GMT

Brian,
We are looking at the data in a case that you had opened and someone will be in contact with soon to discuss the problem with Apple user connectivity.

Regards,
Jason

RE: WLC v10.01.03.0007 since upgrade Apple user cannot connect. Went from 9.2.7 to 10.01.03.

Philipp_Tittman — Tue, 24 May 2016 16:09:00 GMT

Hi Jason,

is this issues solved by GTAC or can you provide a solution, please?

Regards,
Philipp

RE: WLC v10.01.03.0007 since upgrade Apple user cannot connect. Went from 9.2.7 to 10.01.03.

Raffi — Thu, 02 Jun 2016 01:07:00 GMT

Some more details would be nice. You could also call in a ticket to gtac. I have apple devices connecting on 10.01.03 and the current 10.01.04.

RE: WLC v10.01.03.0007 since upgrade Apple user cannot connect. Went from 9.2.7 to 10.01.03.

Brian — Thu, 02 Jun 2016 01:15:00 GMT

I thought I did reply already sorry. The problem was due to the WLC corruption. I did a restore and the issues were resolved.

RE: WLC v10.01.03.0007 since upgrade Apple user cannot connect. Went from 9.2.7 to 10.01.03.

Umut_Aydin — Thu, 02 Jun 2016 13:06:00 GMT

Hi,

Disable U-APSD and enable probe suppression under the radio advance settings.
If radio 2 change from b/g/n to g/n settings.

This changes should provide improvements BUT this should be worked and solved via GTAC/Engineering.

Regards

UMut