Zebra QLn320 doesn't switch between Access Points

MarkoT87 — Wed, 04 Mar 2020 03:56:32 GMT

Hello,

we have a strange problem using our Zebra QLn320 printer on our Extreme Networks IdentiFi network. When using 5GHz only printers doesn't move between APs - they just stay connected on the first that they have connected to. The only solution is to reboot the printer to connect to the nearest AP. On 2.4GHz we don't have this problem. We have the latest firmware installed.

Any advice?

Thank you!

Best wishes

Marko

Re: Zebra QLn320 doesn't switch between Access Points

Tomasz — Thu, 05 Mar 2020 01:43:25 GMT

Hi Marko,

sounds like some kind of a sticky client, not trying to roam. I would focus on checking these printers with Zebra’s support for clarity.

Perhaps Roaming Assist on WiNG APs will help.

Hope that helps,

Tomasz

topic Zebra QLn320 doesn't switch between Access Points in ExtremeWireless (Identifi)

Zebra QLn320 doesn't switch between Access Points

Re: Zebra QLn320 doesn't switch between Access Points