topic Re: Sticky Clients & Dropping Connections in ExtremeWireless (Identifi)

Sticky Clients & Dropping Connections

NetWolf — Tue, 01 Jun 2021 20:34:09 GMT

Hello Community,

I started using the new Campus Controller for some of our locations.

One location startet workinig with the WiFi and they had Problems with dropping WiFi connections. Is there a way to check logs on the Controller? Or any suggestions what to look for?

Also I had a few clients beeing still connected to an AP in a different part of the Building. They had RSS values of -81 dBm. (The closer AP´s had like 51 dBm but roaming would not start...) I read a few forum topics but i can´t find the options in my AP´s to activate Probe suppression and stuff like that.

We use the Campus Controller:

SMX Version: 05.26.02.0012    GUI Version: 05.26.02.0013    NAC Version: 8.1.52.38    Software Version: 05.26.02.0014    Model: VE6120 Medium

And AP´s:

AP310i-WR - Version: 7.6.0.1-004R

Thanks in advance!

Best Regards

NetWolf

Re: Sticky Clients & Dropping Connections

Miguel-Angel_RO — Tue, 01 Jun 2021 21:08:07 GMT

Hi netwolf,

I used to solve the sticky client issue adapting the roaming aggressiveness. Look here:https://blogs.umass.edu/Techbytes/2017/10/17/802-11ag-whats-the-difference-between-2-4ghz-and-5-0ghz/

Mig

Re: Sticky Clients & Dropping Connections

NetWolf — Wed, 02 Jun 2021 14:44:54 GMT

Hello Mig,

okay, thanks for bringing this up.

I read about the possibility to change this in the WiFi Infrastructure.

But also to set the clients to a different mode is a great Idea.

Thanks,

Netwolf