topic WLC in HA - client issue in ExtremeWireless (Identifi)

WLC in HA - client issue

Giuseppe_Montan — Tue, 29 Jan 2019 18:24:46 GMT

Good Morning, I have a couple of C35 in HA in 2 different building.
The building is connected with MPLS.
I have same SSID but with diffrent vlanID

Site 1 = SSID = User, Default Topology = User(76)
Site 2 = SSID = User, Default Topology = User(75)

The topology are not routed, so Site1 does not know topology(75) and Site2 does not know Topology(76).

A customer connected to site1 with User(76) need to move to site2 and he want to connect to User(75) but he can't and I see on controller on site1 that customer is alwais connected to site1 and not to site2 ( If I disassociate manually the device, the customer can connect to the site2 )
I hope you understand me

Thanks for your help
Giuseppe

Re: WLC in HA - client issue

Gareth_Mitchell — Tue, 29 Jan 2019 18:56:34 GMT

Hi Giuseppe

Please take a look at this article, see if it helps: https://gtacknowledge.extremenetworks.com/articles/Solution/Client-is-not-getting-a-new-Role-and-IP-address-after-roaming-to-an-Access-Point-with-a-different-VLAN-topology/

-Gareth

Re: WLC in HA - client issue

Giuseppe_Montan — Fri, 01 Mar 2019 20:06:21 GMT

Thanks, Now everything works correctly.
Giuseppe