topic Re: IdentiFi: Alcatel WLAN Phone 8158s cannot connect to WPA2-PSK SSID in ExtremeWireless (Identifi)

IdentiFi: Alcatel WLAN Phone 8158s cannot connect to WPA2-PSK SSID

M_Nees — Mon, 10 May 2021 13:52:09 GMT

Alcatel Phone 8158s (latest Firmware) cannot connect to IdentiFi SSID (WPA2-PSK).

From EWC perspective session is established with all needed tings - Client (48:7a:55:1d:26:1c) also getting IP 10.10.100.99.

From Client perspective no wlan session is done - no network connect.

Client cannot be reached and is not working.

We do upgrade of AP (3915i) and EWC to latest 10.51.17 already - no change.

AP.log show this messages:

May 6 10:58:55 hostapd1: 1620298735.858759: ath12: STA 48:7a:55:1d:26:1c IEEE 802.11: associated
May 6 10:58:55 hostapd1: 1620298735.858893: ath12: STA 48:7a:55:1d:26:1c WPA: wpa_validate_wpa_ie776 key_mgmt 02 num_pmkid=0 pmksa=(nil)
May 6 10:58:55 krn: ieee80211_wireless.c:9160/ieee80211_ioctl_setkey()-ath12 48:7A:55:1D:26:1C keyix=65535
May 6 10:58:55 krn: ieee80211_wireless.c:9301/ieee80211_ioctl_setkey()-ath12 48:7A:55:1D:26:1C error=0 keytype=3 keylen=16 keyix=65535
May 6 10:58:55 hostapd1: 1620298735.867982: ath12: STA 48:7a:55:1d:26:1c WPA: pairwise key handshake completed (RSN)
May 6 10:58:55 krn: [19/1] FWLOG: [230002] RATE: ChainMask 1, peer_mac 26:1c, phymode 5, ni_flags 0x00041806, vht_mcs_set 0x0000, ht_mcs_set 0x00ff, legacy_rate_set 0x0ff0
May 6 10:58:55 krn: [31/5] FWLOG: [230002] RTT_REPORT ( 0x2804, 0x3, 0x479, 0x0, 0x9 )
May 6 10:58:55 krn: [22/27] FWLOG: [230012] WAL_DBGID_SECURITY_UCAST_KEY_SET ( 0x261c, 0x0 )
May 6 10:58:55 krn: [22/29] FWLOG: [230012] WAL_DBGID_SECURITY_ENCR_EN ( )
May 6 10:58:55 krn: [22/26] FWLOG: [230012] WAL_DBGID_SECURITY_ALLOW_DATA ( 0x43cfb0 )
May 6 10:58:56 sensor: 02415:m3TaskApp.c:198/m3MsgDoSend()-m3MsgDoSend open fd to m2task driver, fd = rc = 27
May 6 10:58:56 krn: chantry_arppxy.c:211/chantry_wlan_proxy_arp()-ARP Probe: learn src mac 48:7a:55:1d:26:1c -> ip 10.10.100.99
May 6 10:58:58 krn: chantry_arppxy.c:211/chantry_wlan_proxy_arp()-ARP Probe: learn src mac 48:7a:55:1d:26:1c -> ip 10.10.100.99
May 6 10:58:59 krn: chantry_arppxy.c:211/chantry_wlan_proxy_arp()-ARP Probe: learn src mac 48:7a:55:1d:26:1c -> ip 10.10.100.99
May 6 10:59:01 krn: chantry_arppxy.c:162/chantry_wlan_proxy_arp()-Received ARP defense from a client on chantry12: mac 48:7a:55:1d:26:1c -> ip 10.10.100.99
May 6 10:59:01 timesync: TIMESERVER=10.10.0.100 AP_MODE=0 DISCOV_MODE="On-Prem"

Does anybody ever seen this type of errors before ?

Client can connect to other vendor AP.

Mgmt-Frame protection and other common problem sources are disabled already.

Re: IdentiFi: Alcatel WLAN Phone 8158s cannot connect to WPA2-PSK SSID

M_Nees — Mon, 10 May 2021 14:00:39 GMT

I believe i found out that Alcatel Lucent 8158/8168 is a Ascom i63 …
(looks same, same features).

Some known issues with i63 and IdentiFi ???

Re: IdentiFi: Alcatel WLAN Phone 8158s cannot connect to WPA2-PSK SSID

Miguel-Angel_RO — Mon, 10 May 2021 15:06:07 GMT

M.Nees,

Did you looked at this; https://www.ascom-ws.com/AscomPartnerWeb/Global/InterOp/Enterasys/Ascom%20Interoperability%20Report%20Ascom_Extreme%2010.41.03%20i62%20R1.pdf ?

Mig

Re: IdentiFi: Alcatel WLAN Phone 8158s cannot connect to WPA2-PSK SSID

M_Nees — Mon, 10 May 2021 15:12:56 GMT

That’s the stuff i am looking for !

But i62 is the previous model (aka Unify WL3).

This type of phones working since years in customer environment.

i63 is the new “ac” model which unfortuantely does not work.
But it should - the question is how.

https://cloud.kapostcontent.net/pub/38b69b5d-6bae-4e22-8a52-d4fb12818f86/ascom-technical-brief

BR,

Matthias

Re: IdentiFi: Alcatel WLAN Phone 8158s cannot connect to WPA2-PSK SSID

Miguel-Angel_RO — Mon, 10 May 2021 15:22:02 GMT

Matthias,

I have it for the i63 but I cannot attach it to the post.

Send me your mail on private message.

Mig

Re: IdentiFi: Alcatel WLAN Phone 8158s cannot connect to WPA2-PSK SSID

StephanH — Mon, 10 May 2021 16:03:56 GMT

Hello Matthias,

are you aware of that entry:

https://extremeportal.force.com/ExtrArticleDetail?an=000094677

Re: IdentiFi: Alcatel WLAN Phone 8158s cannot connect to WPA2-PSK SSID

M_Nees — Mon, 10 May 2021 16:41:28 GMT

I have some problem to understand this “poor” article!

Does this mean WMM have to be anabled ?

Yes it is enabled

Re: IdentiFi: Alcatel WLAN Phone 8158s cannot connect to WPA2-PSK SSID

StephanH — Tue, 11 May 2021 02:43:59 GMT

I have some problem to understand this “poor” article!

Does this mean WMM have to be anabled ?

Yes it is enabled

Hello Mattihas,

WMM != Admission Control. WMM is only a subset of 802.11e and Admission Control is a part of 802.11e

Please see here for a good explanation of TSPEC and Call Admission Control (=CAC):

https://mrncciew.com/2013/03/19/tspec/

In XCC you have to enable admission control in the advanced settings here: Configure > Networks > WLANS. There should be a hint in the User Guide.