topic Re: We got multiple logs saying that AP is Out of service, what is solution to resolved this issue please guide me in ExtremeWireless (Identifi) https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83176#M7138 <P>It means the ap’s are losing communication with the controller.</P> <P>&nbsp;</P> <P>This may help:&nbsp;&nbsp;<A href="https://gtacknowledge.extremenetworks.com/articles/Solution/IdentiFi-Access-Points-reboot-due-to-Poll-Timeout" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/Solution/IdentiFi-Access-Points-reboot-due-to-Poll-Timeout</A></P> Wed, 19 Feb 2020 21:22:26 GMT Doug 2020-02-19T21:22:26Z We got multiple logs saying that AP is Out of service, what is solution to resolved this issue please guide me https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83175#M7137 <P>We got multiple logs saying that AP is Out of service, &nbsp; what is solution to resolved this issue please guide me</P> Wed, 19 Feb 2020 20:19:48 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83175#M7137 ompal_singh 2020-02-19T20:19:48Z Re: We got multiple logs saying that AP is Out of service, what is solution to resolved this issue please guide me https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83176#M7138 <P>It means the ap’s are losing communication with the controller.</P> <P>&nbsp;</P> <P>This may help:&nbsp;&nbsp;<A href="https://gtacknowledge.extremenetworks.com/articles/Solution/IdentiFi-Access-Points-reboot-due-to-Poll-Timeout" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/Solution/IdentiFi-Access-Points-reboot-due-to-Poll-Timeout</A></P> Wed, 19 Feb 2020 21:22:26 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83176#M7138 Doug 2020-02-19T21:22:26Z Re: We got multiple logs saying that AP is Out of service, what is solution to resolved this issue please guide me https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83177#M7139 <P>Hi Doug&nbsp;</P> <P>Thanks for your response so please tell me how to set POll time so AP’s communication should not loose with my controller, any solution to fix this issue</P> Wed, 19 Feb 2020 21:34:12 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83177#M7139 ompal_singh 2020-02-19T21:34:12Z Re: We got multiple logs saying that AP is Out of service, what is solution to resolved this issue please guide me https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83178#M7140 <P>Hi Doug</P> <P>Thanks for your response please tell me how to set poll time,&nbsp; so AP’s communication should be available with the wireless controller, how to fix this issue</P> Wed, 19 Feb 2020 21:47:46 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83178#M7140 ompal_singh 2020-02-19T21:47:46Z Re: We got multiple logs saying that AP is Out of service, what is solution to resolved this issue please guide me https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83179#M7141 <P>I assume since you posted this in the IdentiFi Group, you have the following screens…&nbsp;</P> <P>&nbsp;</P> <FIGURE><span class="lia-inline-image-display-wrapper" image-alt="71a71e4072274d2aba58602eac7686f1_bac453b8-8090-488f-8fbf-36de7bfdc931.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/2203iC17CE1BD03606F20/image-size/large?v=v2&amp;px=999" role="button" title="71a71e4072274d2aba58602eac7686f1_bac453b8-8090-488f-8fbf-36de7bfdc931.png" alt="71a71e4072274d2aba58602eac7686f1_bac453b8-8090-488f-8fbf-36de7bfdc931.png" /></span></FIGURE><P>&nbsp;</P> <P>If you look at the AP Properties Screen, you should see the following Poll Timer field.&nbsp;</P> Wed, 19 Feb 2020 23:33:23 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83179#M7141 Doug 2020-02-19T23:33:23Z Re: We got multiple logs saying that AP is Out of service, what is solution to resolved this issue please guide me https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83180#M7142 <P>Hi Doug</P> <P>Thanks for the response, so we need to put 15 sec pop time, that is Tac recommended pop time ??</P> Wed, 19 Feb 2020 23:59:41 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83180#M7142 ompal_singh 2020-02-19T23:59:41Z Re: We got multiple logs saying that AP is Out of service, what is solution to resolved this issue please guide me https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83181#M7143 <P>Yes, that should be fine</P> Thu, 20 Feb 2020 01:22:23 GMT https://community.extremenetworks.com/t5/extremewireless-identifi/we-got-multiple-logs-saying-that-ap-is-out-of-service-what-is/m-p/83181#M7143 Doug 2020-02-20T01:22:23Z